Interest to growing my experience
MOHAMMED SAJJAD ROKAN
Senior Captain Order
Riyadh,01
Summary
To perform a challenging job that will utilize my knowledge, skills, energy and optimistic attitude/ approach in a result oriented & rewards driven career to enhance performance of the organization with the help of my powerful dedication and energetic enthusiasm.
Additional Information
Hardworking team player with customer focus to ensure every guest receives the highest standard of service. Always attentive, approachable and cheerful with excellent communication and observation skills. Keen to find a new challenging position at a reputable and fine dining and Ala carte restaurant to further my work experience
Overview
5
5
years of professional experience
16
16
years of post-secondary education
1
1
Language
Work History
Senior Captain Order
LASERE RESTAURANT ITALIAN & FRENCH
Al Tawun, Riyadh
10.2020 - Current
- Managed team of 10 employees, overseeing hiring, training, and professional growth of employees
- Ultimately responsible for the dining room’s appearance, consistency of set up, food and beverage service and quality of the experience
- Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
- Ensures all venue open on time and ready for smooth operation.
- To actively maintain all the areas in my remit.
- Able to work alone and within a team & well maintain clean and organized work throughout their shift
- Communicates frequently with other supervisors and managers as to the progress of the day's work
- Good level of Food and Beverage service experience in order to lead the team on shift, serving customers and delivering room service orders with confidenceEnsure Staff meet the standard of procedures at the time of duty and Assist in cash handling procedures if required
- Training the new staff for waiter with teamwork also sequence of service
- Communicate with guests when they enjoying meal and try to satisfy them
- Friendly working with Foodics, Micros and Posbank cash system
- Maintained energy and enthusiasm in fast-paced environment.
Captain Order
SHARQ RESTAURANT KSA
Hofuf, Al Hasa
04.2017 - 09.2020
- Taking food orders from guests and passing them to the kitchen staff promptly and without any issues
- Introducing the menu to guests; explaining dishes and making recommendations to guests if requested.
- Solid knowledge of menu including ingredients and preparation methods
- Received the coming guest with good attitude give them to sit what they like to sit
- Looking the reception due to absence of Reception manager
- Receiving call from reception and take order, reservation etc
- Describing the menu highly with guest and satisfying them for ordering
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Monitored company inventory to keep stock levels and databases updated.
Education
BBA -
02.2012 - 01.2017
High School Diploma -
01.2001 - 08.2011
Skills
Guest Service
Communication & Collaboration
Computer
Clam Attitude
Team Work
Order picking skills
Interests
Timeline
Senior Captain Order - LASERE RESTAURANT ITALIAN & FRENCH
10.2020 - Current
Captain Order - SHARQ RESTAURANT KSA
04.2017 - 09.2020
Rangunia Govt. University & College - BBA,
02.2012 - 01.2017
Chittagong Government School - High School Diploma,
01.2001 - 08.2011