Open To Work
Foad Almobarak
Summary
Dedicated and compassionate professional with vast experience providing consultations, research, leading healthcare management and career development, demonstrated competency in leadership and staff development, research, organizational development, quality improvement, public health strategy development, business planning, documentation, effective communication, and collaboration with other professionals. Ambitious change-agent, adept at identifying weaknesses and streamlining procedures to enhance the flow of the workplace. Detail-oriented professional passionate about supporting cutting-edge projects that promote the advancement of customer satisfaction and the well-being of the community.
Overview
32
32
years of professional experience
Work History
Faculty Staff Member
Health Services Administration, IPA
01.2013 - Current
- Conducted a training program titled "Leading Change in the Era of Transformation" for employees of the Ministry of Health in Munich, Germany, in August 2024.
- Served as a member of the ministerial committee dedicated to reorganizing the Ministry of Health and the Red Crescent Authority.
- Taught courses as part of the Higher Diploma in Health Management.
- Provided training for the development program aimed at managers of primary health care centers under the Ministry of Health.
- Prepared, developed and reviewed training programs.
- Designed a post-bachelor's Higher Diploma program in "Health Management," which gained approval from the Saudi Commission for Health Specialties and the Ministry of Civil Service.
- Supervised training and graduation projects for students in both the Preparatory Hospital Management Program and the Higher Diploma program in Health Management.
- Engaged in the preparation, development, and scientific review of training portfolios.
- Developed a Total Quality Management program alongside health care quality and patient safety initiatives, integrating the latest quality methodologies. This included creating case studies, presentations, and training materials for the programs.
- Participated as a member of various committees, such as the Research Committee at the IPA, the Standing Committee for the Health Administration Sector, the negotiating team with insurance companies for the Institute's employees, the committee for establishing field training regulations, and the committee for interviewing candidates for the Higher Diploma in Health Administration.
- Contributed to a consulting study focused on enhancing the organizational structure of the Ministry by analyzing the current health sector situation and ensuring regulatory standards align with existing structures.
- Assisted in drawing the organizational structure using Microsoft Visio, analyzing personal interviews, and preparing recommendations.
- Helped create the organizational guide for the structure and the final report for the consultation.
- Delivered many training programs implemented by the Institute of Public Administration for government employees (on the job training) including but not limited to the following: Occupational safety and health, Preparing work policies and procedures, Planning in health facilities, TQM applications, Organizing health facilities, Evaluating health services, Managing cooperative health insurance programs in health facilities, Preparing health research, Health information management, Health economics.
Visiting lecturer
Al-Majmaah University
01.2020 - Current
- Taught a course titled "Financial Management in Healthcare Facilities" for Master of Hospital Administration students.
- Supervised research projects within the health management sector.
Visiting Lecturer in Health Management
Institute of Management Development, State of Qatar
01.2013 - 12.2013
- Developed and executed a training program titled "Managing Primary Health Care Centers".
Head of Health and Hospital Administration Department
Health Services Administration, IPA
01.2010 - 12.2013
- Oversaw the training process and implemented necessary procedures for its development.
- Contributed to the preparation of annual and five-year plans, while assessing both human and material needs.
- Reviewed and analyzed nomination statistics for training programs to inform the annual development plan.
- Proposed topics for research and studies in health management, and submitted them to the research department.
- Identified the specific specialties of applicants and assisted in the creation of their study plans prior to scholarship awards.
- Participated in interviews for prospective candidates.
- Evaluated the reasons for student absences or withdrawals and made recommendations to the administration director.
- Monitored the progress of coordinating meetings within preparatory programs.
Part-time Consultant
Ministry of Interior
01.2010 - 12.2011
- Developed organizational structures and created the organizational guide for the Central Security Hospitals.
Lecturer of health management
Institute of Public Administration (IPA)
Riyadh, Saudi Arabia
01.2003 - 12.2005
- Engaged in a meeting with the Director of the Administrative Programs Department to discuss training policies and procedures, the needs and problems of the department.
- Designed, developed, and evaluated training programs.
- Analyzed the training needs of the Saudi Red Crescent Society, focusing on disaster and crisis management.
- Delivered training programs for state employees, which encompassed: Management of health facilities departments, Administrative operations in primary health care, Oversight of operational tasks in health centers, Management of medical records.
- Evaluated the progress and procedures within the department to enhance training methods.
- Conducted interviews with students and employees.
- Riyadh
CEO & Health Management Consultant
First Choice Consultation Firm
01.2004 - 12.2005
- Developed and implemented strategic plans to improve healthcare services.
- Oversaw daily operations and ensured compliance with health regulations.
- Managed client relationships and provided expert consultancy services.
- Led a team of professionals to achieve organizational goals.
- Conducted market research to identify new business opportunities.
Patient Services Manager
Sultan Bin Abdulaziz Humanitarian City
Riyadh, Saudi Arabia
01.2002 - 12.2003
- Contributed to the Business Development Committee to strategize business growth and promote SBAHC services.
- Drafted and formulated policies and procedures for administrative operations.
- Designed and created organizational structures.
- Developed job descriptions for all staff under my management.
- Established, modified, and evaluated the employment plan across various departments.
- Created a customer-focused service system applicable to all department staff, which involved: Defining essential performance metrics, Assessing performance and quality objectives.
- Developed, implemented, and evaluated operational systems to enhance service quality while reducing costs.
- Compiled a "Patient Information Handbook".
- Collaborated with patients, their families, doctors, and other hospital departments to implement quality methods that align with the hospital's core mission.
- Conducted personal interviews and developmental meetings.
- Performed training needs assessments.
- Prepared monthly quality reports.
- Analyzed the labor market and offered suggestions for improvement.
- Riyadh
Patient Services Manager
AlHammadi Hospital
Riyadh, Saudi Arabia
01.2000 - 12.2002
- Redesigned the hospital's organizational structure.
- Authored job descriptions for all employees under my supervision.
- Established, managed, and reviewed the employment plan.
- Developed and documented workplace policies and procedures.
- Created, implemented, and evaluated systems to enhance service quality while reducing costs for the hospital.
- Conducted interviews and assessments for job applicants.
- Organized meetings with department heads to discuss strategies for improving operations.
- Served as Deputy Chairman of the Medical Records Committee, overseeing progress and submitting recommendations to hospital administration.
- Provided direct supervision of departments, including evaluation, vacation approvals, and work distribution.
- Engaged with insurance company representatives to finalize agreements.
- Met with corporate representatives to procure departmental needs.
- Designed models to monitor service quality and analyze the impact of the work environment on employees.
- Riyadh
Administrative Resident
HealthSouth Doctors Hospital
Miami, USA
01.1996 - 12.1997
- Engaged in addressing the hospital's operational challenges.
- Revised departmental work policies and procedures.
- Developed a health information system for the radiology department.
- Participated in meetings focused on strategic planning.
- Miami, U.S.A.
Faculty Staff Member
Health Services Administration Department
01.1994 - 12.1996
- Designed, improved, and edited training programs for the hospital administration department.
- Evaluated the performance of trainees participating in these training courses to ensure learning outcomes were achieved.
- Studied training needs assessments for various organizations, such as establishing a "Disaster & Risk Management" program for The Saudi Arabian Red Cross.
- Prepared and delivered a training course titled "Quality of Health Services in The Kingdom of Saudi Arabia."
- Taught a variety of courses, including: "The Principles of Modern Management," "Public Health," "Hospital Administration," "Administrative Operations at Primary Health Care Centers," "Managing Hospital-wide Departments," "Medical Records," "Health Statistics," "Health Planning," and "Managerial Operations at Emergency Centers."
- Supervised graduation research projects to help students achieve academic success.
- Attended required meetings, such as faculty and committee meetings, to contribute to departmental decisions.
- Oversaw official correspondence related to the department, ensuring timely and accurate communication.
- Supervised IPA students during their hospital internships, supporting their practical training experiences.
- Interviewed new staff members to assess their suitability for departmental roles.
- Screened all training applications, conducted interviews, and maintained records related to trainee files.
- Provided administrative consultations to governmental and private sectors, including consulting to improve operations at the Ministry of Health.
Education
Doctor of Philosophy (PhD) - Management with specialization in Health Insurance
University of Hull College of Business & Management
Hull, United Kingdom09-2010
Master of Research - Business & Management
College of Business & Management
Hull, United Kingdom12-2007
Master of Health Services Administration -
Faculty of Public and Civil Affairs
USA12-1997
Bachelor of Science - Applied Medical Sciences - Health Services Management
King Saud University
KSA05-1993
Skills
- Microsoft Word
- PowerPoint
- Excel
- Visio Professional
- Social Statistical Analysis Package (SPSS)
- Qualitative data analysis software (NVivo)
- Logical thinking
- Strategic thinking
- Creative thinking
- Leadership
- Management
- Written communication
- Verbal communication
- Nonverbal communication
- Teamwork
- Time management
- Stress management
- Industry knowledge
- Accountability
Affiliations
- Institute of Public Administration, Member of the Research Committee, 1432-1434H
- Institute of Public Administration, Member of the permanent Committee for the Health Administration Sector, 2017-2021
- Institute of Public Administration, Chairman of the Committee for the Development of Health Administration Programs
- Institute of Public Administration, Member of the Committee to set controls for field training
- Institute of Public Administration, Chairman of the Committee for Determining the Training Need for Security Forces Hospital
- Institute of Public Administration, Member of the negotiating team with insurance companies for employees
- Institute of Public Administration, Member of the committee for interviewing applicants for faculty positions in health administration
- Institute of Public Administration, Head of the team for introducing preparatory, targeted and training programs in the health administration sector
Languages
English
Arabic
Timeline
Visiting lecturer
Al-Majmaah University
01.2020 - Current
Faculty Staff Member
Health Services Administration, IPA
01.2013 - Current
Visiting Lecturer in Health Management
Institute of Management Development, State of Qatar
01.2013 - 12.2013
Head of Health and Hospital Administration Department
Health Services Administration, IPA
01.2010 - 12.2013
Part-time Consultant
Ministry of Interior
01.2010 - 12.2011
CEO & Health Management Consultant
First Choice Consultation Firm
01.2004 - 12.2005
Lecturer of health management
Institute of Public Administration (IPA)
01.2003 - 12.2005
Patient Services Manager
Sultan Bin Abdulaziz Humanitarian City
01.2002 - 12.2003
Patient Services Manager
AlHammadi Hospital
01.2000 - 12.2002
Administrative Resident
HealthSouth Doctors Hospital
01.1996 - 12.1997
Faculty Staff Member
Health Services Administration Department
01.1994 - 12.1996
Bachelor of Science - Applied Medical Sciences - Health Services Management
King Saud University
Master of Health Services Administration -
Faculty of Public and Civil Affairs
Master of Research - Business & Management
College of Business & Management
Doctor of Philosophy (PhD) - Management with specialization in Health Insurance
University of Hull College of Business & Management