Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Mayet

Jeddah,02

Summary

Proven leader and empathetic communicator, excelled at Mobily Company by elevating VIP guest experiences and boosting satisfaction. Expert in multitasking and problem-solving, I led a diverse team at a family business, enhancing client loyalty through strategic relationship-building and efficient management. Skills in customer service and team collaboration drove tangible results, reflecting a commitment to excellence and continuous improvement. Professional hospitality representative with proven track record in providing elite customer service and managing VIP experiences. Known for exceptional communication and problem-solving abilities. Highly collaborative and results-driven, ensuring seamless operations and client satisfaction.

Overview

9
9
years of professional experience

Work History

Call Center VIP Representative

Mobily Company
01.2023 - Current
  • Enhanced guest experience by providing personalized service and addressing individual needs.
  • Offered personalized recommendations for local attractions based on specific interests of each VIP guest.
  • Maintained a strong knowledge of event schedules and venue details to provide accurate information to guests.
  • Increased customer satisfaction ratings by consistently delivering attentive service that exceeded expectations.

General Manager

Family Business
01.2016 - 12.2022
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Education

Bachelor of Arts - Supply Chain - Business

University of Business & Technology
Jeddah, Saudi Arabia
06.2028

Skills

  • Strong empathy
  • Exceptional communication
  • Teamwork and Collaboration
  • Multitasking proficiency
  • Problem-Solving
  • Customer Service

Timeline

Call Center VIP Representative

Mobily Company
01.2023 - Current

General Manager

Family Business
01.2016 - 12.2022

Bachelor of Arts - Supply Chain - Business

University of Business & Technology
Mohammed Mayet