WASIM IFTIKHAR DURRANI
Sr. Project Support Officer (Admin & Facilities)
Jubail,Eastern Province
Summary
Experienced Senior Project Support Officer with a proven ability to effectively manage project support services, oversee the construction and maintenance of new office facilities, and coordinate temporary site facilities. Demonstrated expertise in ensuring seamless project execution through meticulous planning, resource allocation, and timely communication. Adept at collaborating with cross-functional teams to drive successful project outcomes while maintaining a strong focus on quality, cost efficiency, and client satisfaction.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Sr. Project Support Officer
Tamimi Industrial Services Company
Jubail, Eastern Province
07.2013 - Current
- Enhanced project efficiency by streamlining communication channels and establishing clear objectives.
- Provided administrative support for multiple projects simultaneously, ensuring smooth operations across all initiatives.
- Trained new hires on company policies and procedures related to project management best practices, promoting consistency in operational excellence.
- Assisted in risk management processes, proactively identifying potential issues and creating contingency plans accordingly.
- Arranged internal meetings, provided supporting information and arranged catering.
- Collaborated with external vendors to secure necessary resources at competitive prices while adhering to strict deadlines.
- Facilitated cross-functional collaboration, fostering a positive work environment for team members to excel in their respective roles.
- Planned and coordinated scheduling and administrative tasks.
- Adhered to strict regulatory guidelines, ensuring all project activities were in compliance with industry standards and legal requirements.
- Maintained open lines of communication between team members, allowing for swift resolution of any challenges encountered during the course of a project.
- Implemented process improvements that led to increased productivity and overall project success.
- Monitored project progress, identified risks and took corrective action as needed.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Excellent communication skills, both verbal and written.
Administrator
SK Engineering & Construction
Jubail, Eastern Province
08.2012 - 07.2013
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Liaised between clients and vendors and maintained effective lines of communication.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Assisted in the preparation of regular document control reports for senior management, providing valuable insights into project progress and areas requiring attention.
- Optimized workflow efficiency by proactively identifying bottlenecks in the document management process and proposing solutions for improvement.
- Contributed to ongoing process improvements by participating in regular meetings with key stakeholders to discuss challenges, successes, and opportunities related to document control practices.
- Collaborated closely with project managers to create and maintain accurate document distribution matrices, ensuring the right information reached relevant personnel in a timely manner.
Admin Assistant / Document Controller
Afnan Al Mashriq Con Pvt. Ltd
Jubail, Eastern Province
05.2012 - 08.2012
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Executive Secretary to Project Manager
Pak Gulf Construction
Islamabad, Capital Teretorry
09.2006 - 02.2012
- Collated and distributed agendas and minutes for all executive meetings.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and updated schedules for executives.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Transcribed phone messages and relayed to appropriate personnel.
- Streamlined office operations, implementing digital filing systems that significantly reduced retrieval time.
- Coordinated travel arrangements and bookings for executive staff.
- Streamlined expense reporting process, resulting in quicker reimbursements for executives.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
- Maintained strict confidentiality of sensitive information, safeguarding company and client data.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Oversaw organization of high-profile corporate events, ensuring flawless execution and guest satisfaction.
- Negotiated with vendors for office supplies, achieving cost savings while maintaining quality.
- Liaised with IT department to resolve technical issues, minimizing downtime for executives.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled confidential information in professional manner.
- Coordinated international travel arrangements, ensuring seamless logistics for executive trips.
- Improved accuracy of minutes and reports with thorough review and editing practices.
Personal Executive to GM Administration
ARY Telecom Pvt. Ltd
Islamabad, Capital Tertorry
06.2005 - 08.2006
- Interviewed, recruited and trained new onboarding candidates.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Identified trends and assessed opportunities to improve processes and execution.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Improved stakeholder satisfaction with regular communication and updates on project progress and outcomes.
- Negotiated favorable terms in mergers and acquisitions, significantly expanding company's market share and capabilities.
- Secured substantial media coverage for company initiatives, amplifying brand visibility and public engagement.
- Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
- Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
- Reported issues to higher management with great detail.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Education
Master of Science - Computer Science and Programming
Mohi Ud Din Islamic University
Mohi Ud Din Islamic University 07.2002 - 11.2004
Bachelor of Arts - Arts & Humanities
The University of Punjab
Rawalpindi 02.1999 - 04.2001
Skills
- Project Scheduling
- Scope Management
- Meeting facilitation
- Documentation Management
- Cross-functional coordination
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Strategic Thinking
- Facility Management
- Logistics Management
- Effective Communication
- Team Collaboration
- Reliability
- Problem-solving aptitude
- Adaptability
- Financial Analysis
- Risk Assessment
- Cost Control
- Regulatory Compliance
- Vendor Management
- Multi-stakeholder asset management
Accomplishments
Marjan Increment Program (MIP Package 10)
Client: Saudi Aramco
Value: 250 Million SAR
Role: In Charge of Administration & Project Support Services
Scope: Piping, fabrication, and painting for a 36-month project with 3 million man-hours.
Sabic / Yansab Turn Around 2023
Client: Sabic (Yansab)
Value: 18 Million SAR
Scope: High-Density Polymer Plant shutdown with a duration of 75 days.
204-C65: Gas Network for Jubail 2, Stage-4, Phase 1
Client: Royal Commission Jubail
Value: 176 Million SAR
Scope: Installation of gas and firewater pipelines extending 2.06 KM, ongoing since September 2024.
Construction of Piping and Spool Workshop for Carbon Steel
Facility Name: Compliance: Municipal Administration Rules of Jubail
Total Value: 80 Million SAR
Duration: 1.5 Years
Completion Year: 2015
Piping and Spool Workshop for Stainless Steel
Facility Name: Compliance: SOPs of Royal Commission - Jubail
Total Value: 100 Million SAR
Duration: 2 Years
Completion Year: 2023
Steel Structure Workshop
Facility Name: Compliance: SOPs of Royal Commission Authorities - Jubail
Total Value: 30 Million SAR
Duration: 1.5 Years
Completion Year: 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
urdu
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Software
MS Office, D365, CRM, Microsoft Dynamics
Timeline
Sr. Project Support Officer
Tamimi Industrial Services Company
07.2013 - Current
Administrator
SK Engineering & Construction
08.2012 - 07.2013
Admin Assistant / Document Controller
Afnan Al Mashriq Con Pvt. Ltd
05.2012 - 08.2012
Executive Secretary to Project Manager
Pak Gulf Construction
09.2006 - 02.2012
Personal Executive to GM Administration
ARY Telecom Pvt. Ltd
06.2005 - 08.2006
Master of Science - Computer Science and Programming
Mohi Ud Din Islamic University
07.2002 - 11.2004
Bachelor of Arts - Arts & Humanities
The University of Punjab
02.1999 - 04.2001
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