MANAL HAWARI
Certified Data Management Professional
Summary
Started as a database developer, then headed into data analysis and specialized in the business intelligence field. For now, focusing on the foundation and principles of the data infrastructure, applying data management standards, working on building and aligning data architecture with business requirements, assigning policies and procedures, ensuring high data quality and availability, and data governance along with related activities.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
6
6
Certifications
Work History
Information Manager
Detasad
Riyadh
02.2021 - Current
- I responsible for establishing and managing CEO dashboards
- Established MIS department and managing it
- Established a Business Intelligence gate provides hierarchical levels and different sectors of Reports
- Track and evaluate the functionality of the systems
- Perform the necessary corrective steps in relation to the system's problem-solving methods
- Evaluating the data accuracy
- Oversee the implementation of new technology and system procedures
- Supporting and identifying business requirements
- Identify and Study the standard measurements adopted on the reports
- Review and assess the main factors and required reports with top management
- Develop the necessary plans with the goal of improving data quality to aid in the development of employing the ideal business intelligence approach
- Effective member in DETASAD2025 - Strategy & Performance Management team & assigned in “Improve Digitalization and Automation” objective
- Prepare an international data management standards (adopted by NDMO)
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Riyadh Airport Information Technology & Reporting
DAA International
Riyadh
03.2019 - 02.2021
- I responsible for supporting the IT Department to plan, deliver and execute the terminals IT objectives
- Perform data analysis for business stakeholders identify business problems and providing solutions
- Prepare data reports to inform plans related to client projects and deploy them to be auto up to date
- Adjusts plans if required, to ensure delivery of objectives
- ManageEngine admin, Employees’ accounts administration and similar system admin duties
- Provide IT support where required
- Follow up IT tickets and ensure timely completion.
Information Technology Supervisor
Government unit
Makkah
01.2017 - 03.2019
- With a government unit (, I created/designed an HR management system that can manage employees’ data attendance, vacations, time-offs and related processes
- I designed the software that allows the user to coordinate tasks and locations for the team, and make a variety reports as required, by using C# and ADO.net to connect it to the database
- And I have worked on establishing database by sql server and creating tables and queries with search engine that can search via (tasks, section, location, date or as required), included reports ready to print
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
Customer Service Representative
Elm for information security Co.
Makkah
12.2013 - 01.2017
- I have worked in civil status as a, to procedure checking transactions using advanced civil status system
- Delivered excellent customer service
Ticketing Administrator
Tourist Agent
Makkah
03.2013 - 12.2013
- Qualified during work to get certified international Amadeus System certification
- Prepared variety of different written communications, reports and documents.
Trainer
Saudi ladies institute
Makkah
09.2011 - 03.2013
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Training the diploma level that includes the programming languages and database courses
- Maintained orderly classroom stocked with appropriate supplies.
Education
Bachelor of Science - computer science
UmAlqura University
04.2001 -
Certified Data Management Professional - Data Management
DAMA
07.2022 - 10.2022
Digital Transformation For Leadership Nanodegree - Data Science
Digital Saudi Academy
09.2022 - 12.2022
Skills
Good background of programming languages (C#, vbnet, SQLserver, ADOnet, and python)undefined
Certification
Three advanced levels of creativity and excellence in customer services
Timeline
Digital Transformation For Leadership Nanodegree - Data Science
Digital Saudi Academy
09.2022 - 12.2022
Certified Data Management Professional - Data Management
DAMA
07.2022 - 10.2022
Introduction to Scrum Master
11-2021
Enterprise Systems
05-2021
Information Manager
Detasad
02.2021 - Current
Finance for Non-Financial Professional
08-2020
Fundamentals of leadership
07-2020
Riyadh Airport Information Technology & Reporting
DAA International
03.2019 - 02.2021
Design Thinking of beginners
03-2018
Three advanced levels of creativity and excellence in customer services
01-2017
Information Technology Supervisor
Government unit
01.2017 - 03.2019
Customer Service Representative
Elm for information security Co.
12.2013 - 01.2017
Ticketing Administrator
Tourist Agent
03.2013 - 12.2013
Trainer
Saudi ladies institute
09.2011 - 03.2013
Bachelor of Science - computer science
UmAlqura University
04.2001 -
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