Mazen Y. Alduhaym
Jazan City ,5564
Summary
Experienced Section head and acting dirctor with a demonstrated history of working in the oil & energy industry, industrial security and safety department (Support Services Sector). Skilled in analytical skills, department coordination, teamwork, business Strategy, and team leadership. Strong legal professional with a Bachelor of Business Administration focused in Management Information Systems, General, following a Minor in Entrepreneurship from Marshall University, United States. Master of Business Administration at Saudi Electronic University, in association with Colorado State University- Global Campus.
Enthusiastic manager of emergency and communications eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of coordination and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
13
13
Certificates
2
2
Languages
Work History
Manager of Emergency & Communications Systems.
Jazan City, Primary and Downstream Industries
Jazan
09.2021 - Current
- Functional purpose: Supervision of emergency and communications systems, assurance of effectiveness of emergency and communications systems, verification and timely submission of tasks and duties.
- Supervision of quality of services provided and response to emergency communications.
- Ensure the efficiency and effectiveness of the operation of all communications and emergency systems in the city.
- Prepare plans and programs on how to report incidents to the Royal commission Operations Centre and follow up on their implementation.
- Develop standards for communications requiring reporting to officials to follow up and update the reporting mechanism in accordance with developments.
- Coordination with government agencies in accordance with work requirements as instructed and directed by the Royal Commission Operations centre.
- Set up operation center to deal with major accidents, crisis and disasters of all kinds.
- Coordination of the general emergency plan for the city in cooperation with the departments and representatives of the departments and Government concerned.
- Study and assess available risk information, prepare appropriate procedures and provide statistics for management.
- Submit daily, weekly and emergency reports to officials of the Royal Authority and provide the necessary statistics.
- Coordination with the Fire and Safety Specialists to update the general emergency plan of the Royal Commission periodically and continuously.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Carried out day-day-day duties accurately and efficiently.
Investigation Supervisor
Royal Commission For Jubail.
Jubail Industrail City., Eastern Province
05.2018 - 09.2021
- Implementation of department polices, goals, objectives and procedures to support development as needed
- Supervise, coordinate and direct teams to implement the needed detailed work plans to accomplish functions operational objectives
- Overseas the implementation of operations plans, polices and procedures
- Manage investigations of industrial acquirements and cases of disasters
- Conduct interviews with appropriate personnel to fully understand incidents
- Overseas and reviews reports, and documents including findings and states conclusions for disasters reasons and submit to superiors
- Respond, investigate and report all information regarding theft, alarms, accidents, injuries and other incidents located the industrial city
- Identify and manage resolution of complex cases, manage and direct cross functional teams to address cases and solve problems
- Communicates relevant information to subordinates and superiors
- Participation in security committees and attendance at preliminary meetings with new institutions and companies to publicize security requirements and regulations.
- Investigated properties to determine extent of damage and estimate repair costs.
- Handled complaints and grievances using negotiating and problem-solving skills.
- Interviewed claimants and witnesses to gather factual information.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Worked with private investigators and attorneys on preparation of evidence, witness statements and other documentation in preparation for trial.
- Researched claims and incident information to deliver solutions and resolve problems.
Investigator
Royal Commission for Jubail.
Jubail Industrial City, Eastern Province
05.2015 - 05.2018
- Operational Functions: - Participation in the investigation for acts of robbery and industrial disasters
- Interviews with relevant staff to get to know the details of the incidents and investigations in lost cards, equipment and other property
- Preparation of reports and documents , including the results and identify the causes of disasters and present them to the supervisors
- Participation in the conduct of investigations and analysis of data on accidents, theft incidents, injuries , fires and emergencies which are located in the industrial city of Jubail Royal Commission.
- Coordination with government agencies to participate in security committees.
- Attend preliminary meetings with the new institutions and companies to introduce new requirements and regulations.
- Interviewed officers eligible for promotions and trained new hires in detective unit.
- Identified labels and stored evidence properly to verify that it was safe and secure.
- Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
Emergency Communication Coordinator
Royal Commission for Jubail.
Jubail Industrial City
06.2012 - 05.2015
- Coordinating the audit of emergency systems and city transmitters to play a supportive role in emergencies and disasters.
- Control the efficiency of operation of all emergency systems at the operation Centre.
- Monitoring the response to emergency calls and requests for response, providing the resources required to deal with them and verifying the provision of required services in the city.
- Coordination with various city emergency systems and operating rooms for relay and exchange of information.
- Monitoring the status of dispatch centers and ensuring their permanent readiness and emergency preparedness.
- Identify who should be contacted in normal and emergency cases at the operations center and security system.
- Prepare periodic reports necessary to the heads of administration for inspection.
- Make sure to respond to calls and direct them to the appropriate units.
- Developed team communications and information for meetings.
- Record the events, facts and follow-up records for the renewal of the information for unit needs.
Education
Bachelor of Business Administration - Management Information Systems G, Entrepreneurship
Marshall University
Huntington West Virginia, United States 09.2007 - 12.2011
Master of Business Administration - MBA - Business Management
Saudi Electronic University - Colorado State University
01.2017 - 01.2020
Skills
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Additional Information
- Honors-Awards Outstanding Employee of 2017. Royal Commission for Jubail.
- Member of the development team.
Certification
Advanced methods for work for work development and simplification of procedures.
Timeline
Dealing with emergency cases.
10-2021
Manager of Emergency & Communications Systems.
Jazan City, Primary and Downstream Industries
09.2021 - Current
Administrative supervision.
03-2021
Change Management (2)
08-2019
Work ethics.
02-2019
Arabian bechtel, Bechtel corporation leadership forum
01-2019
Basics and strategies of modern management for managers and leaders.
12-2018
Administrative leadership and effective supervision skills.
11-2018
Investigation Supervisor
Royal Commission For Jubail.
05.2018 - 09.2021
Change Management.
11-2017
Master of Business Administration - MBA - Business Management
Saudi Electronic University - Colorado State University
01.2017 - 01.2020
The assets of the investigation of communications and administrative irregularities, the conditions of grievance of employees and the imposition of disciplinary sanctions.
06-2016
Investigations of oil fires.
04-2016
Security Management & operations.
08-2015
Investigator
Royal Commission for Jubail.
05.2015 - 05.2018
Quality Management and performance improvements
01-2014
Advanced methods for work for work development and simplification of procedures.
02-2013
Emergency Communication Coordinator
Royal Commission for Jubail.
06.2012 - 05.2015
Bachelor of Business Administration - Management Information Systems G, Entrepreneurship
Marshall University
09.2007 - 12.2011
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