Yousif Hassaneen
Sales Manager
Dammam
Summary
Managing communications between key clients and internal teams. Managing account team assigned to each client. Strategic planning to improve client results. Negotiating contracts with the client and establishing a timeline of performance. Establishing and overseeing internal budgets with the company and external budgets with the client. Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs to be met. Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training. Meeting all client needs and deliverables according to proposed timelines. Analyzing client data to provide customer relationship management's. Expanding relationships and bringing in new clients. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Sales Manager
Wasel First Medical
dammam
12.2021 - Current
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Used vendor expertise to deliver educational content to sales team.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Attended exhibition's , conventions and other meetings with primary mission of expanding market opportunities.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Researched competitors' activities and products to uncover new trends
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Maintained marketplace visibility marketplace by participating in committee-related and community activities.
Business Unit Manager
AL-ENAYAH MEDICAL
Dammam
01.2019 - 11.2021
- Used Marketing's expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Used developing strategies to promote exceptional customer service and create positive environment for employees and clients.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations.
- Improved staffing during busy periods by creating employee schedules and monitoring outcomes
- Launched quality assurance practices for each phase of development
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed overstocking, restocking and inventory control procedures during shift.
Senior product specialist
AL-ENAYAH MEDICAL
Dammam
09.2014 - 10.2018
- Responsible for all sales activities for Medical Devices and disposable's
- Including customer relations and services for government and Private sector
- Perform product demonstration of medical device to target customers
- Implement specified sales objectives and goals, including collection of market intelligence, identification of potential customers, preparation and presentation of sales proposals, and negotiation and closing of sales agreements
- Establish and maintain effective relationships with doctors of current and potential customers, respond to new requirements, and keep abreast of market conditions and future developments
- Participate in market planning and research activities to identify potential customers and analyze market trends.
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of our product line.
- Liaised between customers and manufacturing to design new product.
- Assisted with demonstrations for product's to showcase functionality.
- Created database of all equipment models and serial Numbers.
- Attracted our new clients by creating and implementing innovative marketing strategies.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
Product specialist
Al-Enayah Medical
dammam
04.2011 - 08.2013
- Responsible for MOH Tender
- MOH registration for company product & regulation
- Maintaining and increasing sales of the company's products
- Reaching the targets and goals set for the area which is under the responsibility
- Establishing, maintaining, and expanding your customer base
- Servicing the needs of your existing customers
- Increasing business opportunities through various routes to market.
- Continually expanded knowledge of our product line.
- Researched product's technical specifications and accurately communicated information.
- Created database of all equipment models and serial Numbers.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Liaised between customers and manufacturing to design new product.
- Assisted with demonstrations for product to showcase functionality.
Education
B. Sc. (Honors) - Engineering Technology
University of Gezira
Sudan 01.2003 - 01.2008
Skills
POSITIVE LEARNING PROCESS, PROJECT ORGANIZATION, CLIENT-FOCUSED, TIMEundefined
Accomplishments
- AL-ENAYAH MEDICAL, Business unit Manager
- Developing a solid and trusting relationship between major key clients and the company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager
Wasel First Medical
12.2021 - Current
Business Unit Manager
AL-ENAYAH MEDICAL
01.2019 - 11.2021
Senior product specialist
AL-ENAYAH MEDICAL
09.2014 - 10.2018
Product specialist
Al-Enayah Medical
04.2011 - 08.2013
B. Sc. (Honors) - Engineering Technology
University of Gezira
01.2003 - 01.2008
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