Majed Alshehri
IT security Director
Riyadh
Summary
I am seeking a career position within a successful and dynamic IT organization that appreciates my determination. My goal is to leverage my education to enhance the company’s operations and deliver excellent services while solving problems for a diverse range of stakeholders
Overview
21
21
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
IT security Director
Saudi Tourism Authority | الهيئة السعودية للسياحة
02.2024 - Current
- Manage IT Security Operations resources and participate in IT planning and project management
- Oversee employee performance and development by assigning performance targets and development objectives on an annual basis.
- Mentor, coach, motivate and challenge teams providing opportunities for continuous growth and development.
- Strengthen and formalize security processes both within security team and with other supporting resources
- Working closely with many cross-functional teams to communicate and integrate control requirements
- Lead the organization's security compliance efforts by overseeing internal and external engagement activities.
- Develop long-term solutions that address the root cause of issues and contribute to achieving organizational goals.
- Ensure the success of IT projects by reviewing and approving installations, implementations, configurations, and rollouts.
- Support and execute overall IT security initiatives.
IT Security Senior Manager
Saudi Tourism Authority | الهيئة السعودية للسياحة
12.2021 - 02.2024
- Integrating ongoing changes to laws, regulations, and NCA compliance activities
- Driving project activities to ensure requirements and schedules are met
- Direct new system upgrades, enhancements, or implementations
- Manage and support network, MS Exchange, data communication links and other infrastructure services as required.
- Carry out daily operational tasks, user administration, housekeeping tasks and system monitoring to ensure effective operation of IT systems and facilities
- execute the IT installations, implementations, configuration & roll outs & other technical duties as required.
- Understanding and implementing cybersecurity policies, standards and guidelines
- Reviewing system design (including network design and application architecture design) to identify cybersecurity risks and provide mitigation measures
- Keeping updated with Information/cybersecurity landscape
- Support and execute overall IT security initiatives.
Head of Infrastructure
Tatweer Company for Educational Services Ltd. (t4edu.com)
07.2019 - 05.2022
- Work on Vschool/Madrasati project for MOE during Covid-19 and managed to create cloud environment
- Manage IT Infrastructure team to successfully build and sustain IT infrastructure
- Follow corporate IT policies, guidelines, procedures and standards to perform overall infrastructure management, relevant operations, information security management and service desk support
- Manage IT infrastructure projects to ensure project delivery being on schedule, on quality and within budget
- Define, drive and lead continuous improvement of service, technology and process improvement
- Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts
- Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection system
- Benchmark and recommend improvement of IT infrastructure of IT systems
- Manage annual IT Operation budget and ensure cost effectiveness
- Implement and manage annual performance review process for all Staff
- People skills, and ability to communicate effectively with various clients with ability to explain and elaborate on technical details
- Partner with performance engineering and application development groups on project and production initiatives
- Proactively manage risk and audit controls in environment to reduce any risk exposure.
Head of Network Security and Communication
Saudi Commission for Health Specialties (SCFHS)
01.2017 - 07.2019
- Assist in providing technical assistance and problem resolution Assists executive-level and management in resolving technical issues on an emergency basis
- Leads and/or participates in the development, design, validation testing, and implementation of new communications solutions
- Assures that policies and procedures are revised and updated as changes occur
- Work with other divisions on the integration of new technical solutions
- Maintain security across the network infrastructure
- Responsible for Proxy, mail gateway and the firewall
- Supervision for network projects (negotiation with the supplier and technical review)
- Maintain IT-based technology and recommend improvement to technological devices
- Assist in the preparation of annual department budget
- Configured and installed various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
Senior Network Engineer
Saudi Commission for Health Specialties (SCFHS)
01.2015 - 01.2016
- Admin in FortiGate NGFW
- Preparing and enhancing IT Security policies & Procedures
- Responsible for managing LAN/WAN/Perimeter Security
- Responsible for managing Internet Links with ISP and Load balance
- Perform network security related activities and functions: firewall rules changes and security troubleshooting
- Replacing faulty network hardware components when required
- Manage User Accounts in Active Directory (Creation, Deletion, and Permissions)
- Admin in CUCM and WLC (Issuing and Tshoot)
- Cisco Switches & Routers: Configuration and installing
- Install and configure Cisco Telepresence System (VCS) EX 60, 90 and SX20 codec
- Responsible for managing DNS,DHCP,IPAM,Reporter and discovery from Infoblox
- Monitored the network performance regularly to improve Maintains professional and technical knowledge by attending educational workshops
- Authorize for issuing or upgrading circuit
- Working on ISO27001.
IT Support Specialist
Siemens
10.2013 - 02.2015
- Support users with IT-related problems in a responsive and service oriented manner
- Setup, manage, and maintain customer's IT-related equipment
- Handle and work on troubleshooting, installation, and implementation of systems
- Provide input and recommendations to the customers regarding hardware, software, technologies and how these technologies can assist the business being especially proactive with new technologies
- Develop and monitor performance levels of software and hardware and evaluate, recommend, and propose alternative methods of information processing
- Develop and maintain customers; information architectures (data, application, and network) ensuring the system is online daily
- Maintain hardware and software maintenance agreements with customers to ensure the integrity of operations processes.
engineer- helpdesk management
Wipro Technologies
04.2013 - 10.2013
- Handle incoming calls and emails on incidents reported by customers
- Perform 1st level Helpdesk troubleshooting to resolve incidents
- Perform ticket creation, updating, assigning, and closing of incident tickets
- Perform incident escalation for those incidents that are beyond helpdesk level
- Contribute to the helpdesk knowledge base and generate the reports.
College Final Project
Saudi Telecom Company
07.2003 - 12.2003
- I trained in STC as a technician
- I was responsible for fixing problems that related to computer and networking as well
- Also, I provided solutions for some employers remotely.
Education
Bachelor of Information Technology - Information Technology
University of Ballarat
Australia 01.2010 - 04.2012
English Course - English
RMIT University
Australia 01.2008 - 04.2009
English Course - English Course
University of Tenaga National, Malaysia
Malaysia 01.2007 - 04.2008
Associate Degree - Computer Technology; Technical Support
The College of Telecommunication And Electronics
Saudi Arabia 01.2001 - 04.2004
Skills
Information Technology Management
undefinedCertification
IT Information Library Foundations Certification (ITIL)
Timeline
IT security Director
Saudi Tourism Authority | الهيئة السعودية للسياحة
02.2024 - Current
IT Security Senior Manager
Saudi Tourism Authority | الهيئة السعودية للسياحة
12.2021 - 02.2024
Head of Infrastructure
Tatweer Company for Educational Services Ltd. (t4edu.com)
07.2019 - 05.2022
Head of Network Security and Communication
Saudi Commission for Health Specialties (SCFHS)
01.2017 - 07.2019
Senior Network Engineer
Saudi Commission for Health Specialties (SCFHS)
01.2015 - 01.2016
IT Support Specialist
Siemens
10.2013 - 02.2015
engineer- helpdesk management
Wipro Technologies
04.2013 - 10.2013
Bachelor of Information Technology - Information Technology
University of Ballarat
01.2010 - 04.2012
English Course - English
RMIT University
01.2008 - 04.2009
English Course - English Course
University of Tenaga National, Malaysia
01.2007 - 04.2008
College Final Project
Saudi Telecom Company
07.2003 - 12.2003
Associate Degree - Computer Technology; Technical Support
The College of Telecommunication And Electronics
01.2001 - 04.2004
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