HASSAN ALQAHTANI
Khamis Mushait
Summary
Dedicated customer service professional with a track record of enhancing customer satisfaction and fostering repeat business at Jumeirah Group. Demonstrated expertise in cash handling and a commitment to excellence in customer assistance. Known for exceptional work ethic, integrity, and the ability to work collaboratively in team settings. Achieved notable accuracy levels in transactions, contributing to positive customer feedback and operational efficiency. Punctual and honest cashier with solid background in the accountancy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in accountancy. Professional retail worker with solid experience and readiness for this role.
Overview
13
13
years of professional experience
Work History
Cashier
FOR YOU FOR MEN’ TAILORING
04.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Jumeirah Group
11.2011 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Representative
My Pharmacy
05.2013 - 01.2017
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Education
Bachelor of Accountancy - Accounting
KING KHALID UNIVERSITY
Abha, Saudi Arabia01-2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
football and scientific research
In my spare time I like to play football with friends and I have joined several local clubs such as Jurush club , Dhamak club , Abha club , Almasiaf club and Alarien club at different times.
I am interested in scientific reserch of all kinds such as research in the humanities and universal physical laws.
Timeline
Cashier
FOR YOU FOR MEN’ TAILORING
04.2023 - Current
Representative
My Pharmacy
05.2013 - 01.2017
Cashier
Jumeirah Group
11.2011 - 05.2017
Bachelor of Accountancy - Accounting
KING KHALID UNIVERSITY
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