Dynamic professional with a strong foundation in leadership, teamwork, and communication. Adept at decision making and proficient in Microsoft Word and Excel. Committed to leveraging skills to drive organizational success and foster collaborative environments.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales Representative
Amana Cooperative Insurance Company
Maddinah, Saudi
12.2019 - 11.2024
Achieved 95% client satisfaction rate through exceptional service delivery
Delivered over 100 professional product presentations resulting in 15% increase in client engagement
Analyzed customer needs and provided tailored insurance solutions, contributing to 20% growth in policy renewals
Trained and guided 5+ new sales staff, improving team performance and reducing onboarding time by 30%
Coordinated with logistics team to ensure 100% on-time product deliveries, enhancing customer loyalty
Enhanced brand visibility by representing company in 7+ industry trade shows and conferences
Conducted in-depth market analysis, enabling team to anticipate trends and boost competitive positioning by 10%
Customized sales pitches based on individual customer preferences, increasing conversion rates by 25%
Successfully closed contracts valued at over SAR 1 million through strategic and persuasive negotiations
Expeditor
03.2017 - 12.2020
Coordinated incoming shipments and ensured stock was sorted and distributed based on immediate needs
Reduced supply chain delays by 40% through effective communication and planning
Prepared detailed reports to support management decisions and monitor project progress
Improved workflow efficiency by organizing daily operations and resource allocation
Reviewed purchase orders for accuracy, reducing documentation errors by 30%
Maintained supplier communication to guarantee on-time deliveries of critical materials
Wages Clerk
04.2012 - 10.2014
Accurately prepared and processed monthly payroll based on attendance and timekeeping records
Verified payroll data to ensure alignment with employment contracts and job changes
Handled deductions, bonuses, and allowances in compliance with company policies
Updated employee databases with changes related to promotions, leaves, overtime, and sick days
Coordinated with the HR department to ensure accurate wage and benefit information
Generated regular payroll reports and cost summaries for management review
Maintained strict confidentiality of financial and employee information
Responded professionally to employee inquiries regarding salaries and entitlements
Education
Bachelor of Science - Islamic Studies Major
Taibah University
Al Madinah, Riyadh Region
04.2014 - 01.2018
Skills
Leadership
Teamwork
Communication
Decision Making
Microsoft Word
Microsoft Excel
Sales presentations creation
Telemarketing experience
Ability to handle objections
Certification
Anti-Fraud in Insurance, The Financial Academy
Insurance Foundation Professional Exam, The Financial Academy
Timeline
Sales Representative
Amana Cooperative Insurance Company
12.2019 - 11.2024
Expeditor
03.2017 - 12.2020
Bachelor of Science - Islamic Studies Major
Taibah University
04.2014 - 01.2018
Wages Clerk
04.2012 - 10.2014
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