Fawaz Alghuraybi
Jeddah,Saudia Arabia
Summary
Accomplished professional specializing in customer service, communication, and collaboration. Proven track record in developing PR strategies, managing projects, and fostering client relationships. Expertise in budget control and project leadership, complemented by strong critical evaluation and conflict resolution skills. In-depth knowledge of supply chain dynamics enhances operational efficiency and effectiveness.
Overview
9
9
years of professional experience
4037
4037
years of post-secondary education
Work history
Planning & control Specialist
Navantia
Jeddah, Saudia Arabia
06.2023 - Current
- Streamlined SAP system for Purchase Requisitions to enhance operational efficiency.
- Coordinated large shipment routes, ensuring timely customs clearance and client satisfaction.
- Tracked shipments, managing customs processes and warranty-related logistics effectively.
- Resolved storage issues by unloading and reselling over 60 containers worth $70,000.
- Educated staff on company procedures, ensuring adherence to project timelines post-contract.
- Proactively identified potential operational issues to maintain workflow stability.
Administrative Officer, Government Relations Officer
Alburraq Golden Company
01.2021 - 05.2023
- Officer in the Procurement Department
- Assisted in arranging meetings for smoother communication channels.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Provided excellent customer service for improved client satisfaction.
- Managed incoming calls for efficient handling of enquiries and complaints.
- Managed queries in person, by phone and via email with exceptional customer care.
- Collated information for reporting purposes to enable business progress monitoring.
- Created and distributed invoices to customers.
Jam For HVAC Company
11.2020 - 02.2021
- Collaborate with other vendors like Carrier, York, Vasic, Tane to supply the company with required materials. Win more than 20 clients with Sales over 10 million.
Supervisor At Starbucks
Alshaya International Company
11.2019 - 11.2020
Supplier for Royal Saudi Navy
Entrepreneur
Jeddah, Mecca Region
12.2016 - 12.2019
- Provide high-quality products from a International manufacturer at a good price to Ministry of defense.
- Analysed market trends for potential opportunities in sourcing materials.
- Fostered long-term relationships with Royal Saudi Navy, facilitating better business deals.
Product Manager
Al-Sahiq Furniture Manufacture
12.2016 - 12.2019
- Establish sourcing relationships to meet customer demands for new products
- Manage the complete lifecycle of product development, from ideation to delivery & fitting
Education
Bachelor's - Mass Communication, Public Relation
king Abdulaziz University
Intense English Language Program
California State University Los Angeles
High School Diploma - undefined
Rawdah Jeddah Secondary School
Skills
- Customer Service
- Communication, Collaboration & Convincing
- PR strategy development
- Organisation and Time management
- Multitasking abilities
- Information gathering and analysis
- Supply chain understanding
- Client relations
- Budget control
- Project leadership
- Critical evaluation
- Conflict Resolution
- Project Management
Languages
English
Arabic
Timeline
Planning & control Specialist
Navantia
06.2023 - Current
Administrative Officer, Government Relations Officer
Alburraq Golden Company
01.2021 - 05.2023
Jam For HVAC Company
11.2020 - 02.2021
Supervisor At Starbucks
Alshaya International Company
11.2019 - 11.2020
Supplier for Royal Saudi Navy
Entrepreneur
12.2016 - 12.2019
Product Manager
Al-Sahiq Furniture Manufacture
12.2016 - 12.2019
High School Diploma - undefined
Rawdah Jeddah Secondary School
Bachelor's - Mass Communication, Public Relation
king Abdulaziz University
Intense English Language Program
California State University Los Angeles