NAWAF ALHAMZAH

• Manage accounts receivable and track overdue balances.
• Negotiate payment arrangements with customers.
• Coordinate with invoicing team to resolve discrepancies.
• Enforced regulatory standards within department ensuring full compliance.
• Facilitated monthly reports to management detailing collection efforts and outcomes.

Business Operations Support Officer 01/2022 to 04/2022

• Managed and closed customer cases/complaints filed on SAMA Cares portal efficiently within deadlines.
• Utilized Transact System (T24) and Customer Relations Manager (CRM) for customer support.
• Coordinated with internal departments via email and Microsoft Teams to resolve issues promptly and prevent company fines.

• Conducted fraud investigations using IBM program, tracking fraudulent activities and devices.
• Conducted fraud investigations using IBM programs, tracking fraudulent activities and devices.

• Reviewed company financial statements, detected inaccuracies and inconsistencies.
• Implemented new auditing procedures, increased efficiency in process.
• Developed robust audit plans for successful execution of audits.

• Assisted in corporate credit analysis using IBM program and Moody’s evaluations.
• Reviewed corporate client financials to minimize risk and ensure timely payments.
• Prepared reports detailing degree of risk involved in extending credit or lending money, aided decision making processes.

• Handled ownership transfers, license plates, and other processes

using Tamm portal.

• Provided excellent customer service, sold vehicles, and negotiated effectively with clients.

• Provided excellent customer service, by selling cars and negotiating with clients promoting products effectively.