Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fahad Abdulrahman

Quality Service Officer
Riyadh,01

Summary

Reaching for the highest and best levels and constantly striving to develop my Abilities in the Personal , Academic and Professional fields.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Quick Service Officer

Riyad Bank
Riyadh
01.2020 - Current

Analyst and enhance customer experience and customer journey
Measuring customer satisfaction for improve the level of Performance

Managing new system start for improving the customer services

Communicate with Clients to solve complaints and take their Evaluation

Tracking KPIs

Creating Weekly and Monthly Reports

Credit Officer

ALJ United Finance
11.2019 - 01.2020

Attracting new customers and expanding the database of customers

Processing loan applications

After sale service and recovery




Staff Affairs

Habitat Company
01.2018 - 03.2019

Managing new work place transfers

Employee Relationship management

Payroll audit


Education

Diploma - Business Banking

Institute of Public Administration
RIYADH
07.2017 - 09.2019

Skills

The ability to learn things in records time

undefined

Timeline

Quick Service Officer

Riyad Bank
01.2020 - Current

Credit Officer

ALJ United Finance
11.2019 - 01.2020

Staff Affairs

Habitat Company
01.2018 - 03.2019

Diploma - Business Banking

Institute of Public Administration
07.2017 - 09.2019
Fahad AbdulrahmanQuality Service Officer