صفاء صلاح الحربي، خريجة بكالوريوس خدمة اجتماعية بتقدير امتياز مع مرتبة الشرف، ومرشدة سياحية مرخصة، بخبرات متنوعة في المجالات الإدارية والمبيعات والتسويق، مما يجسد قدراتي على التعامل مع تحديات متنوعة وتحقيق النجاح في مجالات مختلفة.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Licensed Tour Guide
King Abdulaziz University
01.2013 - 01.2016
Providing information about tourist attractions and local culture
Organizing and guiding tourist tours
Arranging accommodation and transportation for visitors
Interacting in a friendly and professional manner with visitors and resolving any issues that arise.
Marketing and Public Relations Officer
The Cooperative Association for Maritime Business
01.2021 - 01.2023
Developing marketing strategies and creating promotional campaigns to increase awareness of products or services
Managing and enhancing digital presence through social media and websites
Organizing events and promotional activities to increase engagement and attract new customers
Building and strengthening relationships with current and potential customers and business partners
Managing public relations and media relations and developing relationships with the press
Measuring and analyzing the effectiveness of marketing campaigns and providing regular reports for performance evaluation and process improvement.
Customer Service and VIP Sales Specialist
Rahid Trading Company
Implementing strategies to increase sales by analyzing the market and developing appropriate plans
Providing advice and guiding customers to achieve an exceptional shopping experience
Performing administrative tasks such as processing orders and tracking shipments
Building strong relationships with customers and increasing loyalty through excellent customer service
Achieving specific sales targets, and through continuous efforts and dedication, consistently met the sales targets throughout my tenure.
Education
بكالوريوس - خدمة اجتماعية
جامعة الملك عبدالعزيز
المملكة العربية السعودية
01.2013 - 12.2016
شهادة إدارة عمليات الحجوزات بالفنادق
جامعة لاروش العالمية لتعليم الضيافة
شهادة إدارة وتنظيم الحشود في الفعاليات
جامعة لاروش العالمية لتعليم الضيافة
International Passing Certificate for Tourist Guiding License -
وزارة السياحة
الذكاء الاصطناعي في الضيافة
مدرسة سانت بول للضيافة وإدارة الطهي - برشلونة بأن
Passing Certificate for Tourist Guiding Qualification Program - undefined
Ministry of Tourism
English Language Course -
Mashael Institute for Languages
First Aid Certificate -
الهلال الأحمر السعودي
Passing Certificate for Computer Skills -
معهد الإدارة العامة
Principles of Human Resources Management -
معهد الإدارة العامة
إعداد وتأهيل متدربين
معهد الإدارة العامة
Skills
Proficiency in Microsoft Office Suite
Public speaking and presentation skills
Persuasion and negotiation
Ability to complete tasks quickly and with high quality
Administrative and leadership skills
Ability to handle various work pressures
Self-development and striving for excellence
People Management
Problem-solving
Communication skills
Strategic Planning
Leadership
Public Relations
[Type] Management
Languages
Arabic
Proficient (C2)
English
Upper intermediate
Timeline
Marketing and Public Relations Officer
The Cooperative Association for Maritime Business
01.2021 - 01.2023
بكالوريوس - خدمة اجتماعية
جامعة الملك عبدالعزيز
01.2013 - 12.2016
Licensed Tour Guide
King Abdulaziz University
01.2013 - 01.2016
Customer Service and VIP Sales Specialist
Rahid Trading Company
شهادة إدارة عمليات الحجوزات بالفنادق
جامعة لاروش العالمية لتعليم الضيافة
شهادة إدارة وتنظيم الحشود في الفعاليات
جامعة لاروش العالمية لتعليم الضيافة
International Passing Certificate for Tourist Guiding License -
وزارة السياحة
الذكاء الاصطناعي في الضيافة
مدرسة سانت بول للضيافة وإدارة الطهي - برشلونة بأن
Passing Certificate for Tourist Guiding Qualification Program - undefined