Pratham Bhutani
Disability Support Officer
Kurralta Park
Summary
Accomplished Disability Support Worker from Karma Support Services, adept in mobility support and demonstrating exceptional communication skills. Excelled in client care, achieving trust through empathy, and efficiently managed team tasks at On The Run, enhancing customer satisfaction. Proficient in Microsoft Office Suite, embodying teamwork, and cultural sensitivity.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Disability Support Worker
Karma Support Services
12.2023 - Current
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Drove clients safely to social activities and appointments.
Crew Member at Fuel Station
On The Run
03.2022 - Current
- Provided attentive and compassionate customer service as a Customer Service Representative at OTR (On the Run) fuel station.
- Demonstrated strong communication skills and empathy in handling customer inquiries and concerns.
- Accurately handled financial transactions and maintained a clean and organized environment.
- Adapted well to fast-paced work settings while upholding safety and ethical standards.
- Stepped into a leadership role during the manager's absence period: Effectively managed daily operations of the fuel station.
Coordinated team tasks to ensure efficient workflow.
Ensured the smooth flow of activities, maintaining service levels and customer satisfaction.
Education
Bachelor of Social Work -
University of South Australia
Adelaide, SA 04.2001 -
Skills
Mobility support
Family Communication
Elderly Care
Personal Care
Empathetic and active listener with strong communication skills
Client assessment and case management
Knowledge of social work ethics and principles
Cultural competence and sensitivity
Crisis intervention and conflict resolution
Teamwork and collaboration
Proficient in Microsoft Office
Suite and data entry
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Certificate III in Individual Support (Ageing and Disability)
Timeline
Disability Support Worker
Karma Support Services
12.2023 - Current
Crew Member at Fuel Station
On The Run
03.2022 - Current
Bachelor of Social Work -
University of South Australia
04.2001 -
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