Hi, I’m
Omar Bahahwan
MIS Manager
Jeddah,02
Summary
Dedicated MIS Manager committed to creating and maintaining safe internal system operations and external data transmission policies to reduce liability and mitigate risks. Demonstrated strengths in leading internal data health and security initiatives at any scale. Creator of holistic management techniques for both highly efficient and extremely secure operations.
Overview
16
years of professional experience
3
Certifications
2
Languages
Work History
Aljazira TakafulJeddah
MIS Manager
05.2014 - Current
Job overview
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Carried out day-day-day duties accurately and efficiently.
ILS Company (Basamh Group)Jeddah
Senior Application Support Analyst
05.2011 - 05.2014
Job overview
- Created plans and communicated deadlines to ensure projects were completed on time.
- Monitored company inventory to keep stock levels and databases updated.
- Delivered [Product or Service] to customer locations within specific timeframes.
- Participated in team-building activities to enhance working relationships.
- Conducted research, gathered information from multiple sources and presented results.
- Developed and maintained courteous and effective working relationships.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Devised [Type] automated scripts used by developers in managing [Type] systems to improve performance.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
Alnafitha International CompanyJeddah
Senior HR Application Support
06.2006 - 03.2011
Job overview
- Sped up and simplified application and resource provisioning.
- Directed large-scale development and implementation of [Type] and [Type] solutions to meet business needs and build client loyalty.
- Proposed and implemented system enhancements to improve performance and reliability of storage environment.
- Developed project plans identifying key issues, approaches and performance metrics.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Increased customer satisfaction by resolving [Product or Service] issues.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
AlAndalus Institute Jeddah
High School Diploma
University Overview
- Completed professional development in [Subject]
Skills
Microsoft SQL DB
Business Process & Analysis
T
D
Certification
Nintex (workflow system).
Timeline
MIS Manager
Aljazira Takaful
05.2014 - Current
Senior Application Support Analyst
ILS Company (Basamh Group)
05.2011 - 05.2014
Nintex (workflow system).
07-2010
Implementer Certified for HITSSystem
03-2007
QFlow (workflow system).
11-2006
Senior HR Application Support
Alnafitha International Company
06.2006 - 03.2011
AlAndalus Institute
High School Diploma