Mohammed Alasmari
Summary
Competent [Sales Professional] with proven track record in managing key accounts and building long-term client relationships. Successfully oversaw multiple high-value accounts, consistently delivering tailored solutions to meet client needs. Demonstrated ability in strategic planning and negotiation, ensuring client satisfaction and retention.
Experienced with managing high-value client accounts and fostering lasting client relationships. Utilizes strategic planning and negotiation to meet client needs and expectations. Track record of driving client satisfaction and retention through effective communication and problem-solving.
Results-driven professional with extensive experience in managing high-profile client accounts. Known for effectively coordinating cross-functional teams and driving successful client outcomes. Highly adaptable and reliable, with focus on strategic planning and client relationship management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key Accounts Manager
Shahen
05.2024 - Current
- Manage and develop client accounts, ensuring high satisfaction and long-term retention.
- Collaborate with internal teams to enhance service delivery and efficiently resolve client issues.
- Prepare financial reports and sales performance analyses to support strategic decision-making.
- Developed and maintained strong relationships with key clients to drive account growth.
- Collaborated with cross-functional teams to align strategies and meet client needs effectively.
HR Operations Officer
Miles Speed
10.2023 - 04.2024
- Managed HR policies and recruitment processes, contributing to improved operational efficiency.
- Provided guidance to employees on HR-related inquiries, fostering a positive work environment.
- Conducted training and development programs to enhance team performance.
- Streamlined operational workflows to enhance efficiency across departments.
- Developed and implemented process improvements, resulting in reduced downtime.
Cashier
Jarir Bookstore
05.2019 - 11.2023
- Delivered outstanding customer service by assisting with inquiries and resolving concerns.
- Accurately processed transactions and maintained financial records.
- Implemented strategies to enhance customer experience and streamline checkout operations.
- Maintained inventory accuracy and supported store operations.
- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service, resolving inquiries and enhancing satisfaction.
Education
Bachelor of Business Administration (BBA) - Bachelor’s Degree
University of Bisha
Bisha – Bilqarn, Saudi Arabia01.2019
Skills
- Sales & Account Management
- Customer Relationship Management
- Business Development & Market Analysis
- Financial & Sales Reporting
- HR Operations & Employee Relations
- Strategic Planning & Process Optimization
- Negotiation & Problem-Solving
- Proficiency in CRM & HR Software
- Data-driven decision making
- Relationship management
- CRM proficiency
- Pipeline development
Certification
- Computer Skills & Data Entry – Saudi Training Institute
- Project Management Professional (PMP) – 35 Hours – Maran Institute
Timeline
Key Accounts Manager
Shahen
05.2024 - Current
HR Operations Officer
Miles Speed
10.2023 - 04.2024
Cashier
Jarir Bookstore
05.2019 - 11.2023
Bachelor of Business Administration (BBA) - Bachelor’s Degree
University of Bisha
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