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• Manage end-to-end operations for Quantum coffee shop, overseeing F&B service, inventory, and staffing
• Lead B2B supply chain for confectioneries, pastries, and coffee beans
• Implement cost-saving initiatives reducing operational expenses by 18%
• Ensure compliance with Saudi health regulations and quality standards
• Implemented feedback system improving Shop's Google reviews from 4.3★ to 4.7★ in 3 months
• Implemented innovative menu changes, resulting in increased patronage.
• Managed inventory to avoid stock shortages or excesses.

• Directed operations for multiple outlets (Deli Coffee Shop, Lebanese restaurant, patisserie)
• Reduced food waste by 35% through improved inventory forecasting
• Developed supplier network for local ingredients, achieving 20% cost savings
• Conducted staff training programs on FMCG inventory management

• Directed pre-opening operations, encompassing menu development and supplier onboarding.
• Cultivated relationships with over 10+ based food and beverage suppliers.
• Optimised labour scheduling, achieving a 15% reduction in costs.

Beitmisk Restaurants, Branch Manager

Beitmisk Tent, Aramco, Golf Gate (2019)

Meats Food Truck - Assistant Operations

Ousha Restaurants: Pre-Opening and Launch

• Spearheaded the pre-opening and launch of two stores, specifically in Dammam and Dhahran.
• Expertise in guest satisfaction and professional service delivery
• Managed operations for multiple F&B concepts (restaurants, food truck)
• Coordinated large-scale catering events (500+ meals/day) for corporate clients ( Aramco ).
• Managed payment processing through various methods including credit cards, checks, gift cards, and coupons.
• Adhered to checklists for shift commencement and conclusion to ensure seamless transitions.
• Uphold health, safety, and hygiene standards and procedures.
• Ensured the highest standards of food and beverage service.
• Implemented strategies to reduce food waste.
• Organized catering services for meetings and conferences at various venues, including Aramco camps, Grand Tent, Valley Tech, and others.
• Oversaw outside catering operations and lunch box orders.
• Meats Food Truck: Focus on slow-smoked dishes
• Ousha: Concept centered around shawarma and pastries

• Organized and guided staff in their daily tasks to enhance productivity.
• Effectively addressed issues or concerns to ensure the satisfaction of everyone involved.
• Demonstrated comprehensive knowledge of food, beverages, supervisory responsibilities, service techniques, and guest relations.

• Setter & Server, Banquet & Room Service
• Delivered outstanding service to a large number of daily patrons.
• Managed multiple tables at once while also overseeing the serving staff simultaneously.