Bilel Ghaoui
Riyadh, Saudi Arabia
Summary
With over 8 years of experience in QSR management, Learning & Development, talent acquisition, and workforce planning, i excel in optimizing team performance and driving business success. My background includes leadership roles at McDonald's, an MBA, and CIPD Learning and Development Certification.
I specialize in aligning talent strategies with business goals, and I'm passionate about nurturing talent and fostering continuous improvement. I thrive in environments where I can bring innovative solutions and enhance workforce capabilities.
Overview
8
8
years of professional experience
Work History
Manager, Talent Aquisition and Workforce Planning
McDonald's
01.2023 - 06.2024
- Managed end-to-end recruitment, enhancing quality hires by 33% and reducing time-to-hire.
- Developed and implemented talent acquisition strategies with department heads, refining job roles and overseeing team training.
- Leveraged recruitment platforms, social media, and ongoing market research for effective talent sourcing.
- Ensured strict compliance with labor laws and company policies throughout recruitment processes.
- Led strategic workforce planning, optimizing staffing levels and efficiency aligned with organizational goals.
- Collaborated with senior leadership on succession planning and implemented initiatives to boost employee retention and engagement.
Talent Acquisition Consultant
McDonald's
06.2022 - 01.2023
- Executed full-cycle recruitment, effectively sourcing and placing more than 1500 candidates yearly across various roles.
- Conducted candidate screenings and interviews to assess qualifications and cultural fit.
- Facilitated communication between candidates and hiring managers, ensuring a smooth interview process.
- Maintained accurate and up-to-date records in the Applicant Tracking System (ATS).
- Provided insights on market trends, talent availability, and competitive salary data to inform hiring decisions.
- Assisted in developing employer branding initiatives to attract high-quality candidates.
Training Consultant
McDonald's
09.2020 - 05.2022
- Designed and delivered training programs enhancing employee skills and performance.
- Collaborated with department heads to identify training needs, developing relevant content and utilizing various methods (workshops, e-learning, on-the-job).
- Conducted training sessions, facilitated discussions ensuring understanding and retention for more than 700 employees
- Developed training materials (manuals, guides, visual aids), assessed effectiveness via feedback, surveys, metrics.
- Provided one-on-one coaching, maintained training records, tracked progress, and implemented continuous learning initiatives fostering development culture.
Store Manager
McDonald's
05.2016 - 08.2020
- Managed daily restaurant operations, ensuring high standards of food quality, customer service, and cleanliness.
- Led and motivated a team of 40 employees, providing training, development, and conducting regular staff meetings to communicate goals and best practices.
- Monitored inventory, placed orders, and implemented cost-control measures, reducing waste and optimizing resource utilization.
- Developed and executed marketing strategies to boost customer traffic and sales, and handled customer inquiries, complaints, and feedback to ensure satisfaction.
- Analyzed sales and financial data to identify trends and areas for improvement, ensuring compliance with health, safety regulations, and company policies.
Education
MBA - HR, Marketing & Supply Chain
The International Business Academy of Switzerland
Switzerland12.2024
Completion Certificate - Leading As A Strategic Partner
Hamburger University
Dubai03.2024
CIPD Degree - CIPD, Learning And Development
Hamburger University
Dubai12.2021
Completion Certificate - SLT, ASL, EMP, RLP, BLP
Hamburger University
Riyadh, Saudi Arabia09.2020
Skills
- Global Talent Acquisition
- Recruitment Strategy
- Candidate Sourcing
- ATS Management
- Strategic Workforce Planning
- Hiring and Onboarding
- Succession Planning
- Compliance and Regulatory Knowledge
- Team Building and Mentorship
- Training Design and Facilitation
- Needs Assessment
- Learning Management Systems
- Operations Management
Languages
Arabic
Native language
English
Advanced
C1
French
Advanced
C1
Timeline
Manager, Talent Aquisition and Workforce Planning
McDonald's
01.2023 - 06.2024
Talent Acquisition Consultant
McDonald's
06.2022 - 01.2023
Training Consultant
McDonald's
09.2020 - 05.2022
Store Manager
McDonald's
05.2016 - 08.2020
MBA - HR, Marketing & Supply Chain
The International Business Academy of Switzerland
Completion Certificate - Leading As A Strategic Partner
Hamburger University
CIPD Degree - CIPD, Learning And Development
Hamburger University
Completion Certificate - SLT, ASL, EMP, RLP, BLP
Hamburger University
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