Khalid Adam

• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
• Documented testing procedures for developers and future testing use.
• Incorporated delivery requirements into planning of testing schedules.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Kept scripts and test cases updated with current requirements.
• Developed and maintained defect databases for known issues.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.

Inventory management
Adept in SFDA safety regulations
Team leadership and motivation
Target-driven
Capacity planning
Overseeing logistics
Warehouse management systems

Staff supervision
Distribution and warehousing
Cost reduction
Documentation
Planning production
Logistics
Issue resolution

Managed the effective leadership of labor driver warehouse personnel to achieve Organization targets.
Managed items inventory, suggesting and implementing ideas for improved out put processes.
Assisted warehouse manger in task duties, developing additional skills and improving personal productivity.
Ensured the smooth running of delivery production lines through logistic line
Led daily meetings, communicating clear directions to motivate team to increasing targets.

Resolved employee conflicts in most efficient manner and while following all company protocols.
Diminished accidents by 70% for a £1.05447 yearly costs savings by identifying root causes for corrective action.
Conducted inventory audits with 80% accuracy following company procedures.

• Used POS system to process sales, returns, online orders and gift card activations.
• Helped customers complete purchases, locate items and join reward programs.
• Coached team on effective upselling and cross-selling methods.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Assisted customers with locating and choosing merchandise in store departments.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Supported loss prevention goals by monitoring shopper behavior.
• Helped customers manage large purchases by collecting items from shelves and storage locations.

• Reported production malfunctions to managers and production supervisors.
• Tested and operated mixers to confirm correct calibration while scheduling routine, preventive and reparative maintenance to maintain production workflows and achieve production output benchmarks.
• Monitored activities and supporting systems, making sure each met all compliance regulations.
• Provided extensive quality assurance training via both in-person and remote teleconferences.
• Developed quality assurance plans by conducting audit and CAPA analyses.
• Collected production samples regularly and performed detailed quality inspections.
• Implemented new quality assurance and customer service standards.
• Inspected products and worker progress throughout production.
• Specified quality requirements of raw materials with suppliers.
• Assured consistent quality of production by implementing and enforcing automated practice systems.

• Conducted research, gathered information from multiple sources and presented results.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Developed team communications and information for meetings.
• Used Microsoft Word and other software tools to create documents and other communications.
• Carried out day-day-day duties accurately and efficiently.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Identified issues, analyzed information and provided solutions to problems.