AARIFRAZAA ASGARALI
Riyadh,al shifa
Summary
Fiber optic technician with over 7+ years of experience seeking career advancement. Specialty is premises cabling, having served as an IT maintenance technician for the last 2 years. Educational background is in IT Telecom engineering with an emphasis in hardware maintenance and installation. Known for meticulous attention to detail, which helps in both installing hardware correctly and quickly pinpointing issues during service calls. Have worked in both the apprentice and mentor roles, which has helped develop good communication skills when training new employees and explaining issues to non-technical staff.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Fiber Optic Technician
Primegate Telecommunication Ltd.
Riyadh, Kingdom OF Saudi Arabia
10.2017 - Current
- Provide on-site support for clients , addressing technical questions, offering solutions to problems, and ensuring minimal downtime during installations or service interruptions.
- Assisting in network upgrades and expansions by adding new fiber optic links, testing for capacity, and ensuring all systems are operating at full efficiency.
- Collaborating with engineers , project managers, and other technicians to ensure the successful deployment and ongoing support of fiber optic networks.
- Maintain accurate records of installations , maintenance activities, test results, and network configurations. Provide detailed reports on network status and troubleshooting procedures to management and clients.
- Cable Routing and Management System Planning and executing cable routing in accordance with safety and design standards. Maintain proper cable management to ensure system efficiency and minimize signal interference.
- System Configuration and install optical network equipment, including Optical Line Terminals (OLTs), Optical Network Units (ONUs), and other fiber-related hardware.
- Splicing and Testing, Performing, fusion and mechanical splicing of fiber optic cables, by Utilizing advanced testing equipment to measure signal quality, power loss, and continuity, ensuring optimal network performance.
- Managed inventory of tools and materials needed for repairs and installation tasks, maximized work efficiency without delays from missing or unavailable resources.
- Adhered strictly to company standards whilst performing all assigned tasks, maintained consistency in job outputs across different projects and assignments.
- Worked closely with other technicians on large-scale installations, fostered teamwork and collaboration within the department.
- Trained new employees on proper handling and usage of fiber optics equipment; facilitated faster learning curve and quicker integration into the team.
- Recognized for speed and precision in cutting, splicing, and installing cable while still staying within the limits of safety protocols.
Technical Helpdesk Executive
Wipro Infotech MIT-Mumbai
Mumbai, India-Maharashtra
06.2012 - 07.2013
- Provided exceptional customer service through addressing, diagnosing and resolving technical issues.
- Collaborated with cross-functional teams to ensure smooth system functioning.
- Conducted thorough troubleshooting for identifying potential software issues.
- Prioritised tasks effectively for efficient resolution of customer concerns.
- Implemented robust security measures to protect sensitive data from potential threats.
- Assisted in hardware maintenance and upgrades, ensuring optimum performance levels.
- Performed routine system checks, ensuring swift detection of any malfunctioning components or systems.
- Facilitated training sessions for non-technical staff members on best practices for safe computer use.
- Troubleshot operating systems, hardware and software problems to identify root causes.
- Offered technical expertise to contribute to 2nd and 3rd line of support.
- Delivered complete set-up assistance for networking systems, IP phone equipment and related IT gear.
- Installed new software for users and monitored version and patch update requirements.
- Used "E-Services CRM" Portal to track support tickets and document actions.
Education
Bachelor of Science - Information Technology
Mumbai University
India 03.2009 - 04.2012
Diploma - Fiber optic
Fiber U
Riyadh, Riyadh Region 03.2018 - 03.2019
Foundation degree - IT Specialist
Saudi council Of Engineering
Riyadh, Riyadh Region 10.2023 - 10.2025
Skills
- Prep cable, splicing, connectors, installation of fiber optic cabinets
- Fiber optic splicing & testing
- Ethernet networking
- OTDR operation
- Safety awareness
- Fusion splicing
- Cable installation & termination
- Cable signal/Line testing
- GPON architecture familiarity
Languages
English
Upper intermediate
Arabic
Intermediate
Hindi
Fluent
Marathi
Native
Affiliations
- Fan of science fiction films and graphic novels.
Accomplishments
Best Performer of Tech
From Saudi Telecom Company(STC)
Timeline
Foundation degree - IT Specialist
Saudi council Of Engineering
10.2023 - 10.2025
Diploma - Fiber optic
Fiber U
03.2018 - 03.2019
Fiber Optic Technician
Primegate Telecommunication Ltd.
10.2017 - Current
Technical Helpdesk Executive
Wipro Infotech MIT-Mumbai
06.2012 - 07.2013
Bachelor of Science - Information Technology
Mumbai University
03.2009 - 04.2012
Additional Information
https://bold.pro/my/aarifrazaaasgarali
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