Offering compassionate and adaptable approach to teaching, ready to learn and grow in collaborative educational setting. Brings solid understanding of subject matter and effective communication techniques to facilitate student learning. Ready to use and develop instructional skills and problem-solving abilities in tutoring role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Blair Athol Medical Clinic
11.2022 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Maintained current and accurate medical records for patients.
Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Completed and filed financial documentation for accounting purposes.
Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Marker
Pre-Uni New College
01.2021 - 09.2021
Supported students with helpful study habits and exam strategies.
Offered opportunities to correct mistakes.
Updated required logs and student documentation to keep records accurate and current.
Maintained detailed files and created charts tracking students learning progress.
Medical Assistant
Hindmarsh Bowden Health
06.2023 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Private Tutor
Self Employed Services
12.2022 - 03.2024
Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
Taught students remotely using online video chat platform and other delivery channels.
Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
Built strong rapport with students through active listening, empathy, and genuine interest in their success.
Cultivated a supportive learning environment, fostering open communication between students and tutor.
Education
M.D. - Medicine
The University of Adelaide
Adelaide
12.2028
High School Diploma -
Mitcham Girls High School
Kingswood
12.2022
Skills
Patience and empathy
Problem-solving skills
Skills development
Creative thinking
Collaboration and teamwork
Online tutoring
Feedback and coaching
Study plan development
Proficient in all Microsoft Software
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Full Professional
Certification
Certified in Mental Health First Aid, MHFA Australia
Certified in Basic Life Support, University of Adelaide
Student Registered Nurse Preceptee at University Of MS Medical Center- Blair E. BatsonStudent Registered Nurse Preceptee at University Of MS Medical Center- Blair E. Batson