ABCEL DOLMA LEPCHA
Alesia bakery, ksamil
OMAN MUSCAT,MUSCAT OMAN
3
Languages
2
years of professional experience
Delivers friendly customer service across cashier, sales and front-of-house duties, supporting positive shopping and dining experiences. Handles cash, card and voucher payments accurately, while maintaining tidy service areas and clear communication with customers. Serves food and drinks promptly, helping maintain smooth service during busy periods. Assists with table clearing, seating and closing duties, while upholding hygiene standards and a welcoming environment. Brings a positive attitude, clear communication and strong attention to detail to customer-facing roles. Adapts quickly to changing tasks, supports team goals and contributes to a professional experience for every customer.
Work History
cashier / saleperson/ Waitress-Bakery
5 Months- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Calculated and provided accurate change to customers after transactions.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
- Maintained clean, organised checkout areas to enhance customer experience.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Enhanced customer experience by serving each guest with a positive and enthusiastic attitude.
- Assisted customers with specific item requests, providing knowledgeable product advice to support informed purchasing decisions.
- Consulted with customers to help with purchasing decisions.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
- Maintained safe hygiene and food handling standards for full compliance.
- Maintained clean, tidy and organised checkout areas.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Maintained neat and clean shop floor and storage areas.
Waitress Assistant
7 Months- Provided fast, friendly service to efficiently handle high volume of food and drink orders during peak times.
- Assisted in running food, snack and drink orders to customers in a timely fashion.
- Maintained safe hygiene and food handling standards for full compliance.
- Maintained tidy dining area by clearing and resetting tables promptly for new guests.
- Welcomed new customers with immediate seating assistance to enhance their dining experience.
Education
Diploma of Hospitality And Manegement
Skills
POS transactions
Customer relations
Customer assistance
Multi-tasking
Excellent verbal communication
Listening actively
Guest relations
Patience and composure
Positive attitude
Languages
Nepali
First Language
Hindi
C1
Advanced
English
C1
Advanced
Interests
Reading and Journaling
Timeline
cashier / saleperson/ Waitress-Bakery
Alesia bakery, ksamil
05.2026 - 10.2026Read More
Waitress Assistant
Three Kins Cafe
02.2025 - 09.2025Read More
Edugree
Diploma of Hospitality And Manegement
Read More