Abdalluh Alshumrani
Mechanical Engineer
Jeddah,02
Summary
Qualified Mechanical Engineer with extensive knowledge of engineering equipment and software. Committed to providing accurate work with eye for detail. Consistently commended for meeting stringent project deadlines under budget.
Overview
5
5
years of post-secondary education
7
7
Certificates
2
2
Languages
Work History
Customers Service
Majorel
Jeddah, Makkah
11.2021 - Current
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Trainee
Power Center
Jeddah, Makkah
05.2021 - 07.2021
- Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
- Shadowed senior team members to learn all related jobs.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Science - Mechanical Engineering
King Abdulaziz University
Jeddah 06.2016 - 07.2021
Skills
Production line control
Certification
Arduino 101
Certificates
Professional Accreditation
Valid until 2023-02
Saudi Council of Engineers
Timeline
Customers Service
Majorel
11.2021 - Current
Trainee
Power Center
05.2021 - 07.2021
Bachelor of Science - Mechanical Engineering
King Abdulaziz University
06.2016 - 07.2021
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