ABDALUZIZ ALTURKI
Saudi Arabia
Summary
Motivated Saudi professional transitioning into the Human Resources field, with strong experience in customer service, coordination, and data management across various industries. Currently completing CIPD Level 3 and developing solid foundational knowledge of Saudi Labor Law, GOSI, Qiwa, and Mudad. Known for effective communication, attention to detail, and the ability to support operational tasks while learning quickly. Actively building HR competencies and committed to continuous professional development.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Field engineer
Rawabi oil and gas company
Dhahran, Eastern Province
05.2024 - 06.2025
- Collected, recorded, and analyzed geological data using specialized systems.
- Prepared detailed daily reports for engineers and operations teams.
- Collaborated within a cross-functional team in a high-intensity environment.
- Followed safety procedures and maintained compliance with operational standards.
Front Desk Receptionist
Mövenpick Hotel
Jeddah, Saudi Arabia
09.2023 - 01.2024
- Managed guest check-in and check-out processes professionally.
- Addressed guest concerns and resolved issues promptly.
- Coordinated between internal departments to ensure high service quality.
- Entered data into the system and prepared daily operational reports.
Call Center Representative
Emdad By Elm
Jeddah, Saudi Arabia
05.2023 - 07.2023
- Received and managed customer inquiries through phone channels.
- Logged customer data accurately into the system.
- Escalated cases to relevant departments and followed up until resolved.
- Met performance indicators (KPIs) and delivered service under pressure
Credit officer
Abdullatif jameel finance
Jeddah, Saudi Arabia
01.2023 - 05.2023
- Reviewed customer documents and verified the accuracy of submitted information.
- Communicated with customers to understand their needs and explain product terms and conditions.
- Conducted initial financial analysis to assess customer eligibility.
- Prepared daily reports and coordinated with the sales team to achieve targets.
- Handled customer inquiries professionally and resolved issues efficiently.
Education
Bachelor of Science - Geology
King abdulaziz university
Jeddah Saudi Arabia 01/2017 - 03/2022
Skills
- Basic knowledge of Saudi Labor Law
- Understanding of GOSI procedures (Social Insurance)
- Familiarity with Qiwa and Mudad platforms
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Strong communication and interpersonal skills
- Recruitment support (screening CVs, initial communication
Certification
CIPD Level 3 – In Progress (Expected: December 2026)
Chartered Institute of Personnel and Development
Courses
- Introduction to Human Resources – Droob (2025)
- Saudi Labor Culture – Droob (2025)
- Foundations of Saudi Labor Law – Institute of Public Administration
Languages
Arabic
Native
English
Advanced
Timeline
Field engineer
Rawabi oil and gas company
05.2024 - 06.2025
Front Desk Receptionist
Mövenpick Hotel
09.2023 - 01.2024
Call Center Representative
Emdad By Elm
05.2023 - 07.2023
Credit officer
Abdullatif jameel finance
01.2023 - 05.2023
Bachelor of Science - Geology
King abdulaziz university
01/2017 - 03/2022