Abdelhafez El Hussein
Floor Manager
Jeddah
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Adaptable and enterprising manager with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Experienced waiter bringing demonstrated success in developing and motivating strong restaurant teams to assist 100 customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Restaurant Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants around country. Driven to raise standards for fine dining and all aspects of guest relations.
Overview
13
13
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Operations Manager
Tuwaiq Vision
Jeddah
05.2022 - Current
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Floor Manager
Marina Social
Jeddah
12.2021 - 12.2021
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Managed full team schedule to maintain adequate coverage.
- Evaluated team and employee performance in order to develop and implement effective corrective actions.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Created employee schedules to align coverage with forecasted demands.
- Coached employees and trained on methods for handling various aspects of service, complicated issues and difficult customers.
Floor Manager
Maraya Social
Al Ula
10.2021 - 11.2021
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Coached employees on salesmanship and updated menus to increase sales.
Waiter
Play Restaurant
Jeddah
01.2020 - 01.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Global International School
Jeddah, Saudi Arabia 02.2007 - 09.2019
Skills
Work flow planning
Certification
IDP IELTS
Timeline
Operations Manager
Tuwaiq Vision
05.2022 - Current
Floor Manager
Marina Social
12.2021 - 12.2021
Floor Manager
Maraya Social
10.2021 - 11.2021
World Class banqueting
10-2021
IDP IELTS
08-2020
Waiter
Play Restaurant
01.2020 - 01.2020
High School Diploma -
Global International School
02.2007 - 09.2019
Similar Profiles
Naji Salaheldin MasoudNaji Salaheldin Masoud
Electromechanical Engineer at Tuwaiq gate consulting engineerElectromechanical Engineer at Tuwaiq gate consulting engineer
MOHAMMED KHALED AL-ZANANMOHAMMED KHALED AL-ZANAN
Human Resources Specialist at Tuwaiq Security GuardsHuman Resources Specialist at Tuwaiq Security Guards
Shurooq AlabbadiShurooq Alabbadi
Trainee software engineer at Tuwaiq AcademyTrainee software engineer at Tuwaiq Academy