ABDELHAMEED HAGRAS
Channel Manager
Riyadh
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Channel Sales Manager
Honor
12.2022 - Current
- Developed customized sales plans for each channel partner, driving increased revenue.
- Maintained strong relationships with industry experts to stay informed about emerging trends and competitors'' strategies in the marketplace.
- Coordinated cross-functional teams to ensure timely delivery of products and services to channel partners.
- Launched new product offerings into the channel market successfully by collaborating closely with product management teams during planning stages.
- Implemented a robust performance tracking system to monitor progress towards sales targets and identify areas for improvement.
- Identified opportunities for growth within existing accounts by analyzing data on customer needs, preferences, and behaviors.
- Optimized pricing structures across multiple channels based on regional differences in demand patterns.
- Met and exceeded targets and growth metrics within assigned partner accounts.
- Influenced internal teams such as finance, operations, legal departments to achieve better results in serving our customers by working collaboratively.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Central Region Manager
HONOR
02.2021 - 11.2022
- Developed strong relationships with key clients, fostering trust and loyalty leading to higher retention rates.
- Introduced innovative solutions to address regional challenges, improving overall operational efficiency and effectiveness.
- Implemented data-driven decision making, utilizing analytics to identify trends and inform strategic plans.
- Oversaw hiring processes for key positions within the central region which improved overall team dynamics.
- Reduced costs by optimizing resource allocation and streamlining processes within the region.
- Conducted regular competitor analysis to identify threats and opportunities within the marketplace, informing strategic decisions accordingly.
- Enhanced sales performance by implementing targeted regional strategies and providing regular coaching to team members.
- Coordinated regional events aimed at boosting employee morale and fostering a sense of community, resulting in increased employee engagement.
- Resolved escalated customer issues promptly, maintaining client satisfaction levels while preserving company reputation.
- Developed comprehensive training programs for staff members, enhancing skills and knowledge required for success in their roles.
- Supervised various locations, enforcing high-quality standards of operation.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Account Manager
INTERNATIONAL HOLDING PARTNERS
11.2019 - 01.2020
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends
- Retained existing customers and substantially grew customer base, product line and sales volume
- Created professional sales presentations to creatively communicate product quality and market comparisons
- Trained in negotiations and time management
- Recruited, interviewed, and hired people who would add value, a positive attitude and knowledge to sales team
- Oversaw sales operations in geographical area
- Strengthened profit opportunities by effectively managing time and resources to meet sales objectives
Senior Area Sales Manager
HUAWEI
07.2016 - 07.2019
- Increased regional sales by developing and implementing strategic sales plans tailored to the local market.
- Implemented data-driven decision-making processes to identify sales trends and optimize performance.
- Established clear performance expectations for team members while offering support to help them achieve success.
- Reviewed historical sales data to identify areas of opportunity for upselling or cross-selling additional products or services.
- Developed strong relationships with key clients, resulting in long-term partnerships and repeat business.
- Conducted regular market analysis to stay ahead of competitors and exploit new opportunities for growth.
- Delivered engaging presentations to prospective customers, showcasing the company''s value proposition effectively.
- Streamlined sales operations by implementing efficient tracking systems and reporting tools.
- Championed ongoing improvement initiatives within the sales team by sharing best practices during team meetings and training sessions.
- Expanded the company''s presence in target markets by attending industry events, trade shows, and conferences.
- Served as a brand ambassador for the company, consistently promoting its values and mission while cultivating relationships with key industry influencers.
- Recruited trained, and mentored a high-performing sales team that consistently exceeded targets.
Area Sales Manager
SAMSUNG
05.2015 - 06.2016
- Prepared attractive displays to attract customer interest to increase revenues
- Created displays of older inventory to promote sales
- Responsible for monitoring inventory, ordering supplies and items as necessary
- Rearranged high-value merchandise to increase visibility to customers and encourage purchases
- Created effective displays for retailing merchandise to highlight items to increase sales
Merchandising Supervisor
INTERNATIONAL HOLDING PARTNERS
05.2013 - 04.2015
- Coordinated seasonal resets for timely execution of marketing campaigns, maximizing promotional effectiveness during peak selling periods.
- Managed promotional events to create excitement around new product launches, generating brand awareness and customer loyalty.
- Collaborated closely with store managers to ensure consistency in merchandising standards across all locations.
- Implemented data-driven decision-making processes to identify trends and opportunities for improvement in merchandise assortment.
- Conducted regular audits of merchandising activities to maintain compliance with company policies and industry best practices.
- Streamlined inventory management processes for improved product availability and reduced stockouts.
Education
Bachelor - English Literature
MANSOURA UNIVERSITY
Egypt 09.1999 - 06.2003
Skills
Partner Recruitment and Onboarding
Partner Relationship Management
Performance Optimization
Strategy Development and Execution
Partner Enablement and Support
Conflict Resolution and Negotiation
Data Analytics and Insights
Expansion and Geographic Reach
Strategy and Planning
Sales and Revenue Management
Team Management and Development
Financial Management
Sales techniques
Negotiation tactics
Business forecasting
Goal orientation
Team motivation
Accomplishments
Ranked A for H2 2023
Timeline
Channel Sales Manager
Honor
12.2022 - Current
Central Region Manager
HONOR
02.2021 - 11.2022
Account Manager
INTERNATIONAL HOLDING PARTNERS
11.2019 - 01.2020
Senior Area Sales Manager
HUAWEI
07.2016 - 07.2019
Area Sales Manager
SAMSUNG
05.2015 - 06.2016
Merchandising Supervisor
INTERNATIONAL HOLDING PARTNERS
05.2013 - 04.2015
Bachelor - English Literature
MANSOURA UNIVERSITY
09.1999 - 06.2003
Similar Profiles
Jenny MunroJenny Munro
Response Team Manager at HonorResponse Team Manager at Honor
Alaa Al HassanAlaa Al Hassan
Regional Sales Manager at HonorRegional Sales Manager at Honor
Tyesha HowellTyesha Howell
Human Resource Associate at HonorHuman Resource Associate at Honor