Abdelrahman Ghorab

• Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
• Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
• Provided first-rate service to all customers and potential customers.
• Exceeded sales targets by consistently meeting and surpassing monthly quotas.
• Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.

• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Increased sales revenue by developing and implementing strategic sales plans.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built strong client relationships through consistent communication and effective problemsolving.
• Worked on CRM systems within the real estate sector to manage client databases, follow up on property inquiries, schedule site visits, and track lead status throughout the sales cycle.

Citrix-based banking systems

• Proficient in operating Citrix-based banking systems, with hands-on experience in CRM, CMS, and Online Banking Systems to manage customer data, process transactions, and support digital financial services.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.