Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
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Abdelrhman Ali

Abdelrhman Ali

Riyadh,Saudi Arabia

Summary

A Highly motivated electrical engineer with good time-management, communication, and team leadership skills. Seeking a full-time job in a professional organization in the engineering field where I can utilize my academic and experimental background gain furthermore skills and experience. Energetic sales professional with demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Brings 3 years of related experience. Astute Sales Engineer versed in market research and consumer trend analysis. Reports on KPIs and evaluates product and service performance to address deficiencies. Drives continuous revenue growth with stringent follow-through and relationship-building skills.

Overview

3
3
years of professional experience

Work history

Sales Outdoor & Technical Support Engineer

Opera International Company for Hearing Solutions
alexandria, egypt
07.2021 - 09.2022
  • Acted as reliable Subject Matter Expert (SME) by providing prompt and accurate expertise to other support agents.
  • Investigated and diagnosed customer's technical and product queries.
  • Scanned systems, diagnosing and correcting equipment failures and performance issues.
  • Tracked computer system and network performance to identify root causes of issues.
  • Completed investigations to check on reported errors, reproduce problems and trace faults.
  • Carried out preventative checks and maintenance at end of customer interactions to prevent need for further support.
  • Distilled complex technical information into easily digestible instructions for end-users.
  • Followed manufacturing instructions and design specifications when completing repairs.

Project Sales Engineer

Speed for Trading for Light Current CCTV and Security Systems
  • Created classification systems to manage archives.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Handled multiple enquiries whilst maintaining outstanding customer service.
  • Defined solutions best suited to customer and partner requirements for increased sales and loyalty.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Authored white papers to become recognised expert on products and solutions.
  • Drafted procedural statements and guidelines for company-wide use.
  • Streamlined processes to improve and optimise office operations.
  • Planned revenue generation strategies designed for growth.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.

Sales engineer and product manger CCTV

Tech Link For Integrated Solutions
alexandria
09.2023 - 11.2023
  • Negotiated profitable sales contracts to achieve revenue targets.
  • Defined solutions best suited to customer and partner requirements for increased sales and loyalty.
  • Delivered high-level demonstrations of product range to showcase capabilities and functionalities.
  • Presented device features and qualities to showcase business benefits.
  • Analysed market trends using customer data, research, market reports and regulations.
  • Monitored R&D activities for results, compliance with specifications and progress against deadlines.
  • Fostered cross-functional collaboration to drive innovation and efficiency.
  • Used available data to establish budgets and implanted controls to manage expenditure against targets.
  • Shared group research at conventions, seminars and conferences as official presenter.
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.

Sales engineer

AFLAK ELECTRONICS INDUSTRIES
sudier industrial city
11.2023 - Current
  • Authored white papers to become recognised expert on products and solutions.
  • Arranged regular meetings with clients to engage with new products and services.
  • Set up sampling events to engage new clients.
  • Initiated new business through tactical prospecting.
  • Sourced new clients through targeted research and networking.
  • Collaborated closely with technical support team for seamless transition from pre-sales to post-sales.
  • Participated in trade shows, exhibitions and seminars to promote solutions.
  • Delivered high-level demonstrations of product range to showcase capabilities and functionalities.

Education

BSc. in Electrical Engineering (communication Department) -

Alexandria Higher Institute of Engineering (AIET)

Skills

  • Microsoft Office
  • Arduino
  • Internet of Things (IoT)
  • Cctv and access control
  • HCSA AND HCSB HIKVISION
  • Communication skills
  • B2B sales
  • Time management
  • Research & Analysis
  • Highly organized and efficient
  • Hard worker and Fast learner
  • Ability to work independently or as part of a team
  • Consultative sales
  • Marketing
  • Business development
  • Market research
  • Product development

Languages

Arabic (Native)
English (Very good)

Custom

Exempted

Personal Information

Date of birth: 09/18/96

Timeline

Sales engineer

AFLAK ELECTRONICS INDUSTRIES
11.2023 - Current

Sales engineer and product manger CCTV

Tech Link For Integrated Solutions
09.2023 - 11.2023

Sales Outdoor & Technical Support Engineer

Opera International Company for Hearing Solutions
07.2021 - 09.2022

Project Sales Engineer

Speed for Trading for Light Current CCTV and Security Systems

BSc. in Electrical Engineering (communication Department) -

Alexandria Higher Institute of Engineering (AIET)

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Abdelrhman Ali