Summary
Overview
Work History
Education
Skills
Interests
Languages
Certification
Timeline
CustomerServiceRepresentative

ABDUL HAMEED

Dammam,Eastern Province

Summary

To take up a challenging career in any field where I can use my organizational skills, education background and ability to achieve the goals of the organization. Dedicated leader with 09 -year track record of managing company administrative and operational needs. Proactive and organized professional well-versed in documentation, compliance and cost control .

Overview

10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Operation Team Leader

NAQEL EXPRESS
Dammam, Saudi Arabia
09.2016 - Current
  • Create and implementing operational policies and procedures in accordance with organizational goals
  • Accuracy rate in order processing.
  • Work with existing transportation suppliers on optimal delivery rate and routing.
  • Coordinated travel arrangements and accommodation for entire staff and consultants.
  • Managed accurate and timely delivery of dispatch orders to customers.
  • Led shifts and motivated team to drive sales.
  • Monitor deliveries and ensure customer satisfaction.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Coordinated travel arrangements and accommodation for entire staff and consultants.
  • IRS & FTL shipments

Accounts Assistant

Maniranjan Diesel
Bangalore
11.2015 - 08.2016
  • Posts Customer Payments by recording Cash, Cheques, and Credit Card
  • Transactions
  • Receiving the Amount by customers
  • Summarizes receivables by maintaining invoices accounts, monthly transfer to ac-counts receivables, verifying totals preparing reports
  • Download the last day parts and equipment's soled that Invoices Download from
  • Maintained nominal and subsidiary ledgers.
  • Input sales, purchase and cash transactions.
  • Supported preparation for annual audit process.
  • Collected monthly direct debits from customers as per agreement.

Travel Coordinator

M- Power Travel & Tourism
Mangalore, Saudi Arabia
09.2013 - 06.2015
  • Discuss travel goals with customers, including lodging preferences and budget
  • Visa clearance
  • Online visa application
  • Compare complete and partial packages to find the best fit for the client
  • Apply Visa For New Staff & Labours
  • Issuing Domestic & International Air Tickets
  • Arranging Documentation
  • Prepare Monthly Accounts Statement
  • Advised customers on visas and travel safety.
  • Handled large volumes of email enquiries daily, exceeding agency averages.
  • Adhered to clients budgets while making plans.

Education

Bachelor of Business Management (BBM) - Finance, Marketing, HR

Pompei College Mangalore University
India
06.2010 - 04.2013

DCA - Diploma In Computer Application

MICE
India
2013

Skills


  • MS Suite
  • MS Outlook
  • Visa application
  • Online application
  • Travel related
  • Computer proficiency
  • Innovative
  • Result oriented
  • Good learning & Listening
  • Problem-Solving
  • Active Listening
  • Travel agency accounting
  • Data Entry
  • Customer Relations
  • Self-Motivated

Interests

Hobbies, Reading Photography Travel Sports Learning languages Volunteering Music

Languages

English
Advanced
Arabic
Upper intermediate
Hindi
Native
Urdu
Fluent
Malayalam
Native
Tamil
Fluent

Certification

Information Security

GDPR Awareness

Timeline

Operation Team Leader

NAQEL EXPRESS
09.2016 - Current

Accounts Assistant

Maniranjan Diesel
11.2015 - 08.2016

Travel Coordinator

M- Power Travel & Tourism
09.2013 - 06.2015

Bachelor of Business Management (BBM) - Finance, Marketing, HR

Pompei College Mangalore University
06.2010 - 04.2013

DCA - Diploma In Computer Application

MICE
ABDUL HAMEED