Abdul Jabbar
Riyadh,KSA
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Akaleel Restaurant
Ar'ar, Saudi Arabia
01.2025 - 01.2026
- Oversee day-to-day front- and back-of-house operations.
- Lead, train, and support staff to maintain high service standards.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Addressed guest feedback to enhance satisfaction and service quality. and resolve issues professionally.
- Ensure compliance with food safety and labor regulations.
- Create and manage weekly staff schedules.
- Monitor inventory levels and coordinate with store manager and purchasing department.
- Collaborate with ownership or Operational Manager of company on restaurant goals and initiatives.
- Track and analyze key performance metrics (sales, labor costs, etc.)
- Help create a positive, inclusive, and efficient work environment.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Performed regular maintenance checks on equipment to ensure proper functioning.
Restaurant Manager
One Stop Cuisine
Gujrat, Pakistan
10.2023 - 08.2024
- Assisted customers in addressing inquiries and resolving complaints, enhancing overall satisfaction.
- Monitored daily operations and resolved issues to ensure smooth service delivery.
- Monitor food and beverage quality.
- Ensure compliance with health and safety regulations.
- Monitor and control operational costs.
- Maintain inventory and order supplies.
- Analyzed sales data and generated reports to inform strategic decision-making.
- Develop and implement marketing strategies.
- Coordinate special events.
Restaurant Manager
Lunar Restaurant
Islamabad, Pakistan
04.2023 - 10.2023
- Ensured food and beverage quality met standards.
- Resolved customer complaints and inquiries to enhance satisfaction.
- Trained and developed restaurant staff to improve service skills.
- Scheduled staff to optimize coverage and service.
- Coordinate daily Front of the House and Back of the House restaurant.
- Coordinate special events.
- Monitor and control operational costs.
Assistant Restaurant Manager
Akaleel Restaurant
Ar'ar, Saudi Arabia
01.2021 - 01.2023
- Streamlined and supervised restaurant operations to enhance workflow and align with strategic goals.
- Set a benchmark of excellence by directing the overall workflow of a workplace.
- Coordinated daily operations to optimize restaurant functionality and improve service delivery.
- Oversaw scheduling to ensure adequate staffing during peak hours.
- Assisted in training new staff on service standards and procedures.
- Identified and resolved escalated situations while delivering first-rate assistance to the customer.
- Maintained accurate inventory records and tracked food waste to minimize costs.
- Oversaw inventory levels to maintain stock availability and support uninterrupted restaurant service.
- Collaborated with kitchen team to streamline food preparation processes.
- Received the best employee of Noorseen Restaurants Company in December 2022 in recognition of outstanding leadership abilities.
Branch Manager
Food Mood Fast-food Bakers
FatehJhang, Pakistan
07.2020 - 12.2020
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed operations of fast-food branch, overseeing staff, inventory orders, and customer satisfaction to enhance service quality.
- Coordinated staff scheduling to ensure adequate coverage and efficient operations., hiring and training processes.
- Resolved customer complaints promptly, contributing to positive dining experiences and increasing customer loyalty.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Implemented inventory control measures to reduce waste and maintain stock levels.
- Cultivated long-term relationships with suppliers, vendors, and business partners to strengthen operational support and collaboration.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Ensured compliance with health and safety regulations and company policies.
- Reviewed payroll for accuracy, vendor payments and other accounting disbursements for accuracy and compliance.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Restaurant Supervisor
BinRiaz Grill Restaurant
Islamabad, Pakistan
02.2018 - 03.2020
- Recruited, inducted, trained, and developed team, enhancing performance and engagement.
- Resolved customer complaints and concerns, ensuring cleanliness and hygiene standards were upheld.
- Followed all food health and safety requirements while managing restaurant operations.
- Managed inventory and ordering of supplies to maintain adequate stock levels.
Kitchen Supervisor
Habibi Restaurant
Islamabad, Pakistan
02.2017 - 01.2018
- Administered kitchen staff by scheduling, training, and evaluating performance with attention to detail.
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Held full accountability for food preparation and ingredient adherence. for preparing food while following the right ingredients.
- Oversaw food preparation, production and presentation according to quality standards.
- Monitored food quality and presentation to meet restaurant standards.
- Organized kitchen processes to uphold high quality, safety, and profitability standards.
- Implemented cleaning schedules to maintain a safe kitchen environment.
- Implemented strategies for improving efficiency in the kitchen while minimizing waste.
- Managed inventory and ordered supplies to maintain kitchen operations.
- Played an integral role in handling and retaining kitchen inventory and food supplies.
- Played an integral role in ordering and receiving ingredients in the kitchen.
- Monitored inventory levels of ingredients, supplies and equipment.
- Streamlined service flow by coordinating with front-of-house staff during peak hours.
- Worked closely with front-of-house personnel during peak hours ensuring customer satisfaction.
- Coordinated with other departments to ensure timely delivery of meals to guests.
- Maintained food costs by using seasonal ingredients, setting standards for portion size and minimizing waste.
- Created daily, weekly and monthly work schedules for kitchen staff.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Reviewed invoices from vendors to ensure accuracy of orders placed.
- Oversaw personnel scheduling to maintain adequate staffing and minimize overtime.
- Monitored temperatures of prepared food and cold-storage areas.
- Distributed food to service staff for prompt delivery to customers.
Waiter
Habibi Restaurant
Islamabad, Pakistan
08.2016 - 02.2017
- Provided excellent customer service in a fast-paced dining environment.
- Greeted customers and answered questions about the menu, restaurant policies, and specials.
- Assisted guests with menu selections and special dietary needs.
- Processed orders accurately and efficiently, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely food delivery, contributing to high customer satisfaction.
- Expertly handled and resolved customer complaints in a professional manner.
- Earned positive feedback from customers for attentive and friendly service, reinforcing loyalty and repeat business.
- Cleared tables promptly after guests left, preparing for the next customers.
- Managed table settings and ensured readiness for incoming guests.
- Cleaned and set tables as well as placed seasonal decorations, candles, and table cloths.
- Maintained cleanliness and organization of dining areas and utensils.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
Matriculation - Science
Colonel Hussain Islamia Model College
Sudhnoti, Azad Kashmir, Pakistan Intermediate Faculty of Science - Pre-Engineering
Colonel Hussain Islamia Model College
Sudhnoti, Azad Kashmir, PakistanSkills
- Inventory management
- Staff training
- Customer satisfaction monitoring
- Sales data analysis
- Team leadership
- Effective communication
- Performance tracking
- Quality assurance
- Staff scheduling
- Reservation handling
- Restaurant operations management
- Inventory control and record keeping
- Kitchen equipment operation and maintenance
- Recruitment
- Supervisory skills
- Complaint resolution
- Passion for customer satisfaction
- Point of sale (POS) system operation
- Organization and prioritization
- Staff management
- Shift management
- Recipes and menu planning
- Employee schedule management
- Customer-oriented
- Leadership
- Food and Beverage Ordering
- Problem-solving aptitude
- Cost controls
- Catering services
- Operations management
- Labor and food cost control
- Team management
- Employee recruitment expertise
- Food safety compliance
Personal Information
- Date of Birth: 01/26/97
- Gender: Male
- Nationality: Pakistani
Languages
- Urdu
- English
- Punjabi
- Hindko
- Arabic
Timeline
Restaurant Manager
Akaleel Restaurant
01.2025 - 01.2026
Restaurant Manager
One Stop Cuisine
10.2023 - 08.2024
Restaurant Manager
Lunar Restaurant
04.2023 - 10.2023
Assistant Restaurant Manager
Akaleel Restaurant
01.2021 - 01.2023
Branch Manager
Food Mood Fast-food Bakers
07.2020 - 12.2020
Restaurant Supervisor
BinRiaz Grill Restaurant
02.2018 - 03.2020
Kitchen Supervisor
Habibi Restaurant
02.2017 - 01.2018
Waiter
Habibi Restaurant
08.2016 - 02.2017
Matriculation - Science
Colonel Hussain Islamia Model College
Intermediate Faculty of Science - Pre-Engineering
Colonel Hussain Islamia Model College