Summary
Work History
Education
Skills
Work Preference
Languages
Timeline
Teacher
Abdul Mantawil

Abdul Mantawil

Computer Science
Pedtad, Kabacan,North Cotabato

Summary

I am a Computer Science graduate with practical experience in customer service and retail for 6 years, seeking to apply my technical skills and diverse work background to a challenging position in the tech industry. With hands-on experience as a Store Clerk at Saudi Benladin Group and a Barista at McCafé, I have developed strong problem-solving, communication, and organizational abilities. I aim to contribute to a forward-thinking organization where I can leverage my academic knowledge, customer service experience, and passion for both technology and food industry to drive growth and innovation.

Work History

McCafé, Barista
01.2023 - 01.2025
  • Prepared and served a variety of coffee beverages, including specialty drinks, espresso, and brewed coffee, ensuring consistency and quality in every order
  • Delivered exceptional customer service, engaging with customers to ensure satisfaction and resolve any concerns in a timely manner
  • Maintained a clean and organized work environment, following health and safety standards while handling food and beverages
  • Managed cash register, processed payments, and balanced daily transactions accurately
  • Worked efficiently in a fast-paced team setting, supporting coworkers and contributing to a smooth workflow during peak hours
  • Contributed to inventory management by tracking product levels and assisting with restocking supplies.

Drip Coffee Café, Barista
01.2020 - 01.2022
  • Specialized in manual coffee brewing methods, including pour-over and drip coffee, ensuring each cup met high standards of flavor and presentation
  • Carefully measured coffee grounds and water temperatures to create the ideal brewing conditions, enhancing customer satisfaction with consistent quality
  • Educated customers on the benefits of manual brewing techniques and offered personalized recommendations based on flavor preferences.

Store Clerk

Saudi Benladin Group
01.2015 - 01.2017
  • Managed inventory, organized stock, and ensured accurate product placement to maintain a well-ordered store environment
  • Collaborated with team members to restock shelves, organize backroom inventory, and maintain product displays in alignment with company standards
  • Conducted regular stock counts and monitored product levels, coordinating with suppliers to ensure timely reordering of merchandise
  • Ensured compliance with store policies, safety regulations, and quality standards, contributing to a smooth and efficient operation.

Education

BACHELOR OF SCIENCE - COMPUTER SCIENCE

COTABATO FOUNDATION COLLEGE OF SCIENCE AND TECHNOLOGY
2012

Skills

  • TEAMWORK
  • TIME MANAGEMENT
  • LEADERSHIPS
  • CRITICAL THINGKING
  • MULTITASKING
  • CUSTOMER SERVICE
  • ORIENTED
  • LANGUAGES
  • ENGLISH (FLUENT)
  • ARABIC (BASIC)
  • FILIPINO (FLUENT)
  • ABDUL E MANTAWIL
  • Barista
  • TRAININGS & CERTIFICATES
  • CERTIFICATES
  • DATE OF
  • COMPLITION
  • IBS BARISTA TRAINING
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Work Preference

Work Type

Full Time

Work Location

On-Site

Languages

English
Intermediate (B1)
Arabic
Elementary (A2)

Timeline

McCafé, Barista
01.2023 - 01.2025

Drip Coffee Café, Barista
01.2020 - 01.2022

Store Clerk

Saudi Benladin Group
01.2015 - 01.2017

BACHELOR OF SCIENCE - COMPUTER SCIENCE

COTABATO FOUNDATION COLLEGE OF SCIENCE AND TECHNOLOGY
Abdul Mantawil Computer Science