ABDUL MATEEN
RIYADH,RIYADH
Summary
Dedicated Hotel Room Attendant with strengths in cleaning services and time management. Maintains high standards of cleanliness to enhance guest satisfaction and ensure timely room availability. Reports maintenance issues promptly to uphold safety and quality.
Overview
11
11
years of professional experience
Work History
Hotel Room Attendant
Naviti Warwick Hotel | Dammam, Saudi Arabia |, Sau
DAMMAM, SAUDIARABIA
03.2020 - 06.2025
- Prepared rooms for new guests under tight schedules, ensuring timely availability and guest satisfaction.
- Reported any room damages or maintenance issues to management for prompt resolution and guest safety.
- Maintained cleanliness of hard floors by sweeping, vacuuming, polishing, and mopping, contributing to overall guest experience.
- Managed time efficiently to complete cleaning of assigned rooms within the allocated schedule.
- Achieved high cleanliness standards in guest rooms by thorough cleaning and changing linen, enhancing guest comfort.
Hotel Room Attendant
Braira Al Dammam | Dammam, Saudi Arabia
DAMMAM, SAUDI ARABIA
04.2016 - 02.2020
- Followed cleaning checklists to match quality specifications for each space.
- Swept, vacuumed, polished and mopped hard floors within the establishment.
- Managed time efficiently to complete cleaning of assigned rooms within the allocated schedule.
- Conducted daily inventory checks of linens and cleaning supplies to maintain adequate stock levels.
- Provided exceptional customer service by addressing guest queries and concerns with professionalism.
- Monitored security protocols by locking each guest room after housekeeping services., ensuring each guest room was locked after performing housekeeping services.
Hotel Room Attendant
Tripper Inn Hotel | Dammam, Saudi Arabia
DAMMAM, SAUDI ARABIA
02.2014 - 01.2016
- Cleaned guest rooms and changed linen to high standards.
- Managed time efficiently to complete cleaning of assigned rooms within the allocated schedule.
- Addressed and resolved guest complaints regarding room cleanliness or amenities swiftly.
- Reported any damages or maintenance issues in guest rooms to the maintenance team immediately.
- Swept, vacuumed, polished and mopped hard floors within establishment.
- Reported breakages and damages for prompt item replacement.
- Welcomed guests, provided answers to questions and anticipated service needs.
Education
NVQ Level 3 - Commerce
Allama Iqbal College, Sialkot, Pakistan
SIALKOT01-2012
A-Levels - Commerce
Punjab High School, Sialkot, Pakistan
SIALKOT01-2010
Skills
- Cleaning services
- Room preparation
- Quality control
- Inventory management
- Equipment maintenance
- Time management
- Customer service
- Guest relations
- Team collaboration
- Attention to detail
- Communication skills
- Adaptable problem solving
Languages
English
Upper Intermediate
B2
Urdu
Proficient
C2
Arabic
Advanced
C1
Hindi
Advanced
C1
Timeline
Hotel Room Attendant
Naviti Warwick Hotel | Dammam, Saudi Arabia |, Sau
03.2020 - 06.2025
Hotel Room Attendant
Braira Al Dammam | Dammam, Saudi Arabia
04.2016 - 02.2020
Hotel Room Attendant
Tripper Inn Hotel | Dammam, Saudi Arabia
02.2014 - 01.2016
NVQ Level 3 - Commerce
Allama Iqbal College, Sialkot, Pakistan
A-Levels - Commerce
Punjab High School, Sialkot, Pakistan