Abdul Quadir
Store Supervisor
Abha,Saudi Arabia
Summary
Experienced retail professional with extensive expertise in point of sale system operation, inventory control, and employee training. Demonstrates proficiency in social media platforms, merchandising knowledge, and training delivery. Adept at staff development, time-management, and EPOS systems operation. Skilled in stock management, work delegation, customer service excellence, and staff mentoring. Proven ability to manage store opening and closing procedures, shop floor management, and quality control. Proficient in retail software applications and the Microsoft Office Suite. Committed to enhancing customer engagement and product knowledge while driving operational efficiency.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Store supervisor
Sasco Palm
Khamis Mushait, Saudi Arabia
08.2022 - Current
- Scheduled staff rotas aligning with business demands and budgets
- Regularly updated inventories to ensure reliable stock management
- Monitored stock levels and ordered popular items to satisfy customer demand
- Conducted sessions to boost team productivity
- Boosted customer happiness by promptly addressing complaints and queries
Branch supervisor
Universal Cold Store
Tubarjal, Saudi Arabia
03.2019 - 07.2021
- Cooperated with executives to streamline processes and lower costs
- Recruited and managed senior staff focusing on clear results delivery
- Increased employee morale with frequent team-building sessions
- Resolved customer complaints quickly, enhancing customer loyalty
- Adhered to company procedures to maintain operational efficiency
DIC (Day Incharge)
Kudu
Jeddah, Saudi Arabia
06.2016 - 06.2018
- Maintained clean and organised shop floor to improve shopping experience.
- Totalled bills using maths skills and maintained accurate till count.
- Supported new employees during their training period guaranteeing smooth transition into their roles.
- Handled returns and exchanges to maintain customer trust.
Education
High School Diploma - PCM
Sarasvati Vidya Mandir
Dhanbad, India 03.2009 - 03.2011
Bachelor of Technology - B-Tech
RVS College
Jamshedpur, India 04.2011 - 03.2013
Skills
- Team training and mentoring
- Sales and merchandising skills
- Point of sale system operation
- Customer Interaction and Assistance
- Staff support and coaching
- Store Opening and Closing Procedures
- Product understanding
- Advanced Microsoft Office Skills
Languages
English
Advanced
Arabic
Advanced
Hindi
Native
Affiliations
- learning languages & Travelling
References
References available upon request.
Timeline
Store supervisor
Sasco Palm
08.2022 - Current
Branch supervisor
Universal Cold Store
03.2019 - 07.2021
DIC (Day Incharge)
Kudu
06.2016 - 06.2018
Bachelor of Technology - B-Tech
RVS College
04.2011 - 03.2013
High School Diploma - PCM
Sarasvati Vidya Mandir
03.2009 - 03.2011
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