Abdul Wahis

• Produced monthly reports using advanced Excel spreadsheet functions.
• Used statistical methods to analyze data and generate useful business reports.
• Improved decision-making processes with accurate data analysis and visualization techniques.
• Utilized data visualization tools to effectively communicate business insights.
• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
• Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
• Analyzed data to identify root causes of problems and recommend corrective actions.

• Analyzed operational data regularly to identify trends, patterns, or anomalies that required further investigation or action from management teams.
• Led change management initiatives during organizational restructuring periods, minimizing disruptions while maintaining high levels of morale among employees impacted by changes.
• Enhanced inventory control systems, leading to reduced stock discrepancies and improved order fulfillment rates.
• Forecasted production schedules and adjusted plans to accommodate changes in demand.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Answered high volume of phone calls and email inquiries.
• Screened calls and emails and responded accordingly to support executive correspondence.

Improved data security with the implementation of new encryption methods and access controls.

• Managed timely delivery of accurate reports through effective scheduling and prioritization of workload among team members.
• Collaborated with cross-functional teams to develop and maintain robust data pipelines, ensuring seamless integration of new data sources.
• Analyzed complex datasets using advanced statistical techniques to drive informed decision-making processes across the organization.
• Oversaw proper reporting and recordkeeping for transfers, statistical reports and census cards.
• Trained fellow employees on best practices for data input, management, and retrieval, leading to improved overall productivity levels within the department.
• Spearheaded the implementation of a centralized data repository, streamlining access to essential information for all departments within the organization.

• Increased organizational agility by creating self-service analytics tools that empowered users to make informed decisions without relying on IT support.
• Streamlined communication between departments through the implementation of an effective ticketing system for IT support requests.
• Streamlined IT support processes through the development of comprehensive documentation and user guides for common issues.
• Streamlined IT support processes, leading to faster resolution times and improved end-user satisfaction rates.
• Actively participated in ongoing professional development opportunities to stay current on industry trends and best practices in IT support operations.
• Coordinated with IT support teams to resolve systems-related issues, minimizing downtime and disruptions for endusers.
• Increased user satisfaction with IT support services, addressing technical concerns in a timely manner.
• Coordinated with external vendors for office maintenance and IT support, ensuring smooth operation of office infrastructure.
• Mentored junior IT support engineers, fostering a collaborative environment that promoted professional growth and skill development.