ABDULAZIZ ABUAIFH
Jeddah
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
IT specialist
Fine-mark
Jeddah, Mecca Region
2025.10 - Current
- Trained staff on new IT systems for improved productivity.
- Streamlined technical support process, improving response time significantly.
- Developed efficient coding algorithms to streamline business processes.
- Monitored system performance regularly, ensuring optimal operation at all times.
- Managed 365 administration tasks efficiently.
- Oversaw IT inventory to ensure accurate tracking of assets.
- Networking
IT- TECHNICIAN
ALBASATEEN
2024.07 - 2025.10
- Email System Administrator.
- Provided help desk support, resolving technical issues for users to ensure smooth operation.
- Network Support.
- Administered CCTV systems, ensuring optimal functionality and security monitoring.
- Identified and resolved user problems efficiently.
- Configured and maintained IP telephone services for users.
- Maintained IT inventory effectively keeping track of all equipment in use.
APPLICATION DEVELOPER –IT HELPDESK
TOSO
2023.03 - 2024.01
- Utilize programming languages, such as Java, C#, or Python, and frameworks to create efficient and scalable solutions.
- Foster a culture of innovation and teamwork, sharing knowledge and mentoring junior developers as needed.
- Troubleshoot and resolve complex technical issues, ensuring minimal disruption to end- users.
- Diagnose and troubleshoot hardware and software problems.
- Maintain a detailed record of support requests, resolutions, and hardware/software inventory.
- Developed company portal for archive and custody (ASP.Net).
- Streamlined IT helpdesk workflows by creating automated scripts that improved ticket resolution processes and accelerated response times for user support requests.
PROGRAMMER-IT HELPDESK
ALFANEAYAH
2021.08 - 2023.03
- Develop a new website for the company using HTML CSS C#
- Update the HR system WFA
- Create Data Entry Excel VBA form.
- Installing and configuring computer hardware, software
- Rebuild a new network infrastructure.
- Engineered a ticket tracking system to streamline IT support operations, enhancing issue resolution efficiency and bolstering end-user satisfaction.
Education
Software Engineering
KING ABDULAZIZ UNIVERSITY
COMPUTER SCIENCE
KING ABDULAZIZ UNIVERSITY
2017.01 - 2021.01
Skills
- ASPNET, C#, CSS, HTML, JAVA, MYSQL, Excel VBA, TECHNICAL SUPPORT, NETWORKING, TROUBLESHOOTING
LANGUAGES
Arabic: native or bilingual
English: professional
Certification
- CISCO
- CCNA
Timeline
IT specialist
Fine-mark
2025.10 - Current
IT- TECHNICIAN
ALBASATEEN
2024.07 - 2025.10
APPLICATION DEVELOPER –IT HELPDESK
TOSO
2023.03 - 2024.01
PROGRAMMER-IT HELPDESK
ALFANEAYAH
2021.08 - 2023.03
COMPUTER SCIENCE
KING ABDULAZIZ UNIVERSITY
2017.01 - 2021.01
Software Engineering
KING ABDULAZIZ UNIVERSITY