Holder of chemical engineering diploma from Jubal Industrial College . Worked 4 years as a call center agent and currently I am working mainly as Facility Management Administrator with SABIC as a contractor. Married with one child and I am pursuing my Bachelors of Business Administration in Saudi Electronic University. Looking forward to a new job Opportunity as my family is growing and new challenge to enhance my experience towards my profession to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Abdulaziz Al-Ghanem
Facility Managment
Jubail Industrial City
Summary
Overview
4
years of professional experience
contact info.
contact info.
Email: alghanem.abdulaziz.saad@gmail.com
phone number: 966569378280
Work History
Rezayat TRD, SABICjubail
Facility Management Administrator and Computer Operator
12.2022 - Current
Job overview
- Working location and access SABIC SJB
- Facility management
- Office organization and preparation
- Working on Jalmudah Deed Transfer project
- Handling official documents (occupancy letters , RC deed transfer letters )
- Prepare letter of deed transfer for SABIC Employees
- Processing Occupancy letters and review errors
- Provide General IT services and support to FM
- Department
- Handling call center applications Genesys (transfer license and locations)
- Trainer to new scheduler agents in SABIC
- Accepting and delivery of official documents to Royal Commission
- Clearance of official papers with Royal Commission
- 4+ years experience as maintenance scheduler and CALL CENTER at Abdel Hadi Abdullah Al Qahtani & Sons Co (SABIC sub contractor).
- Maintained spreadsheets of Employees HOP housing data across multiple systems while preserving exceptional data accuracy.
Abdel Hadi Abdullah Al Qahtani & Sons Co.SABICjubail
Maintenance Scheduler and Call Center Agent
01.2018 - 12.2022
Job overview
- Managing calls and organize housing maintenance appointments
- Coordinating and following up requests between (, , customers , back office )
- Resolve delayed requests and Occupants complains
- Data entry and information update
- Collect customer feedback and resolve issues
- Assign technicians to maintenance service orders
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Assessed schematic diagrams to properly plan and initiate new installation assignments.
SAFCO, SABICJubail
Ammonia Plant Operator
02.2013 - 11.2013
Job overview
Education
SAUDI ELECTRONIC UNIVERSITYJubail
BBA
04.2022 - Current
University Overview
JUBAIL INDUSTRIAL COLLEGEJubail
Associate of Applied Science from Chemical Engineering And Process Control
01.2009 - 12.2012
University Overview
- GPA: 3, 01out of 4
- Lab Safety & Advance Lab Techniques.
-Familiar with control room-Simulation system (DCS Yokogowa CS 3000).
- Safety courses in plant.
- Worked on a cyclone process for senior project.
- Coop training with Schlimberger (rig up and rig down , chemical mixing and cementing unit operation ).
Skills
Hard working, optimistic, honest and friendly
Excellent Microsoft office userProviding general IT supportTrainer for facility management call center agents and schedulersUtility demand management
Facility management
Timeline
Facility Management Administrator and Computer Operator
Rezayat TRD, SABIC
12.2022 - Current
SAUDI ELECTRONIC UNIVERSITY
BBA
04.2022 - Current
Maintenance Scheduler and Call Center Agent
Abdel Hadi Abdullah Al Qahtani & Sons Co.SABIC
01.2018 - 12.2022
Ammonia Plant Operator
SAFCO, SABIC
02.2013 - 11.2013
JUBAIL INDUSTRIAL COLLEGE
Associate of Applied Science from Chemical Engineering And Process Control
01.2009 - 12.2012