Holder of chemical engineering diploma from Jubal Industrial College . Worked 4 years as a call center agent and currently I am working mainly as Facility Management Administrator with SABIC as a contractor. Married with one child and I am pursuing my Bachelors of Business Administration in Saudi Electronic University. Looking forward to a new job Opportunity as my family is growing and new challenge to enhance my experience towards my profession to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Abdulaziz Al-Ghanem
Facility Managment
Jubail Industrial City
Summary
Overview
4
years of professional experience
contact info.
contact info.
Email: alghanem.abdulaziz.saad@gmail.com
phone number: 966569378280
Work History
Rezayat TRD, SABICjubail
Facility Management Administrator and Computer Operator
12.2022 - Current
Job overview
- Working location and access SABIC SJB
- Facility management
- Office organization and preparation
- Working on Jalmudah Deed Transfer project
- Handling official documents (occupancy letters , RC deed transfer letters )
- Prepare letter of deed transfer for SABIC Employees
- Processing Occupancy letters and review errors
- Provide General IT services and support to FM
- Department
- Handling call center applications Genesys (transfer license and locations)
- Trainer to new scheduler agents in SABIC
- Accepting and delivery of official documents to Royal Commission
- Clearance of official papers with Royal Commission
- 4+ years experience as maintenance scheduler and CALL CENTER at Abdel Hadi Abdullah Al Qahtani & Sons Co (SABIC sub contractor).
- Maintained spreadsheets of Employees HOP housing data across multiple systems while preserving exceptional data accuracy.
Abdel Hadi Abdullah Al Qahtani & Sons Co.SABICjubail
Maintenance Scheduler and Call Center Agent
01.2018 - 12.2022
Job overview
- Managing calls and organize housing maintenance appointments
- Coordinating and following up requests between (, , customers , back office )
- Resolve delayed requests and Occupants complains
- Data entry and information update
- Collect customer feedback and resolve issues
- Assign technicians to maintenance service orders
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Assessed schematic diagrams to properly plan and initiate new installation assignments.
SAFCO, SABICJubail
Ammonia Plant Operator
02.2013 - 11.2013
Job overview
Education
SAUDI ELECTRONIC UNIVERSITYJubail
BBA
04.2022 - Current
University Overview
JUBAIL INDUSTRIAL COLLEGEJubail
Associate of Applied Science from Chemical Engineering And Process Control
01.2009 - 12.2012
University Overview
- GPA: 3, 01out of 4
- Lab Safety & Advance Lab Techniques.
-Familiar with control room-Simulation system (DCS Yokogowa CS 3000).
- Safety courses in plant.
- Worked on a cyclone process for senior project.
- Coop training with Schlimberger (rig up and rig down , chemical mixing and cementing unit operation ).
Skills
Hard working, optimistic, honest and friendly
undefinedTimeline
Facility Management Administrator and Computer Operator
Rezayat TRD, SABIC
12.2022 - Current
SAUDI ELECTRONIC UNIVERSITY
BBA
04.2022 - Current
Maintenance Scheduler and Call Center Agent
Abdel Hadi Abdullah Al Qahtani & Sons Co.SABIC
01.2018 - 12.2022
Ammonia Plant Operator
SAFCO, SABIC
02.2013 - 11.2013
JUBAIL INDUSTRIAL COLLEGE
Associate of Applied Science from Chemical Engineering And Process Control
01.2009 - 12.2012
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