Abdulaziz Alatawi
Tabuk,Saudi Arabia
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work history
RO&SM Acting Manager
Department of Planning and Municipal Affaires NEOM
2024.07 - Current
- Provide administrative and operational support aligned with strategic objectives of Office of Municipal Affairs, NEOM.
- Develop and implement practices and procedures impacting overall RO&SM stakeholders.
- Ensure all programs align with Office of Municipal Affairs strategic objectives.
- Engaged staff, established performance metrics and quality standards, optimised resource utilisation to control costs.
- Developed, monitored, and reported departmental and individual KPIs to assess performance effectively.
- Oversee daily operations across six regional offices (Albadaa, Almwailah, Alzaytah, Bajdah, Sharma, Shigry).
- Manage internal and external stakeholder engagement and inspection activities across six territories.
- Lead brainstorming initiatives to drive business enhancement and future project opportunities.
- Lead social awareness programs related to municipal services (e.g., waste management, littering).
- Build and maintain professional relationships with municipalities, government entities, private agencies, and community organizations.
- Supervise, train, and support RO&SM team members
Sr. Territory Management Specialist, ROSM
Department of Planning and Municipal Affairs NEOM
, Saudi Arabia
2023.03 - 2024.07
- Working as NEOM Municipal Affairs Representative in Albadaa ROS&M (Regional Office and Stakeholders Management) Include:
- Created and maintained lasting customer relationships as the primary point of contact between NEOM Municipal Affaires and its related stakeholders in the region.
- Engaging with community members/ residents By: Listening and understanding their viewpoints and concerns.
- Build positive relationships by supporting NEOM Municipal Affairs projects, assess the department needs, identify customer requirements, and improve the operations of a business through more efficient procedures, systems, and enhanced processes.
- General monitor OMS service providers and their performance (City Maintenance, General Cleaning, Landscaping …etc) and address any non-compliance practices or negligence by them
- Providing support to OMS contractors regarding government issues when required.
- Ensured customer satisfaction by delivering excellent service standards consistently.
Senior Administrator for the Vice President and Project Director
AECOM
NEOM, Saudi Arabia
2022.01 - 2023.01
- Provided high-level administrative support to Vice President, scheduled meetings, managed calendars, and handled confidential data to ensure effective workflow.
- Coordinated communication among VP and departments to enhance operational efficiency.
- Assisted in preparing and organising the Project Director’s 'Program Reset Plan', prepared organisation charts and arranged candidate interviews.
- Planning and tracking milestones, coordinating cross-functional teams, and assisting with project management. Conducting research, preparing reports, and analyzing data to support decision-making. Organizing corporate events, conferences, and board meetings.
Marketing & Public Relations Department
CEN NUTRITION Company
Brisbane, Australia
2020.01 - 2021.01
- Identifying, developing, and executing effective marketing and public relations strategies to improve online presence. Assessing marketing campaigns and other programs for alignment with Public Relation goals.
- Creating Public Relation materials, such as press releases, speeches, pitch letters, and case studies. Carrying out public relations campaigns that aligned with clients’ marketing strategy. Developed strong connections and made effective effort on Introducing the company and exporting the company products to Gulf countries. Collecting research data and creating reports to assist in decision-making.
Administrator
Green Caps Tourism Company
Gold Coast, Australia
2018.01 - 2019.01
- Coordinating travel arrangements for individuals and groups, including flights, hotel reservations, and ground transportation. Providing travel information, resolving queries, and ensuring a smooth experience for clients through effective communication. Assisting in planning and organizing tours of local historical places and attractions. Developing and displaying marketing materials for local tourist sites.
Education
Bachelor's - International Business
Queensland University of Technology
Brisbane, AustraliaSkills
- Leadership
- Decision Making
- Communication
- Microsoft office
- PowerPoint
- Analytical Thinking
- Customer service
- Problem solving
Timeline
RO&SM Acting Manager
Department of Planning and Municipal Affaires NEOM
2024.07 - Current
Sr. Territory Management Specialist, ROSM
Department of Planning and Municipal Affairs NEOM
2023.03 - 2024.07
Senior Administrator for the Vice President and Project Director
AECOM
2022.01 - 2023.01
Marketing & Public Relations Department
CEN NUTRITION Company
2020.01 - 2021.01
Administrator
Green Caps Tourism Company
2018.01 - 2019.01
Bachelor's - International Business
Queensland University of Technology