abdulaziz albahussain
DAMMAM
Summary
Accomplished General Services Coordinator with extensive experience in maintenance management and fleet operations at aramco, Dhahran. Expert in utilising SAP systems for data entry and tracking, ensuring accurate documentation of vehicle service records. Proficient in coordinating vehicle inspections, accident management, and breakdown assistance to enhance operational efficiency and service quality. Demonstrated ability to manage contractor coordination and project oversight, delivering effective customer service and communication. Committed to advancing fleet maintenance strategies to support organisational goals and improve service delivery.
Overview
2
2
Languages
11
11
years of professional experience
Work History
General Services Coordinator
aramco
Dhahran
10.2015 - Current
- Received vehicle service requests from users, identified reported issues, and coordinated maintenance and repair services to ensure timely resolution.
- Record and update vehicle information, service requests, and maintenance details in SAP to ensure accurate documentation and tracking.
- Coordinate with vehicle inspectors to conduct initial inspections and verify vehicle safety and condition before sending vehicles to the workshop.
- Monitored and followed up on vehicle maintenance and repair progress, coordinating with workshops and relevant teams to ensure vehicles were fully repaired and ready for handover within agreed timelines.
- Conduct on-site vehicle inspections in accident cases, assist users with completing accident reports, and explain the required accident procedures and documentation.
- Coordinate with contracted service providers and maintenance companies to manage accident-related repairs and follow up until vehicle completion.
- Handle incoming calls regarding breakdowns and vehicle-related issues, arrange roadside assistance or maintenance services, and ensure timely follow-up.
- Respond to user inquiries, provide updates on vehicle maintenance status, and deliver effective customer support throughout the service process.
- Manage daily email correspondence, respond to requests, follow up on pending cases, and maintain clear communication with users, workshops, and service providers.
- Maintained accurate vehicle service records and coordinated service activities to support fleet availability and enhance operational efficiency and service quality.
Education
Bachelor - Project management
Midocean
01-2026
Diploma of Higher Education - mechanical production
College of technology
Dammam,01-2011
Skills
- Vehicle inspection
- SAP data entry
- Maintenance coordination
- Project coordination
- SAP System
- Fleet Maintenance Coordination
- Vehicle Inspection
- Accident Management
- Breakdown Assistance
- Customer Service
- Email Management
- Maintenance Follow-up
- Contractor Coordination
Languages
Arabic
First Language
English
Intermediate
B1
Timeline
General Services Coordinator
aramco
10.2015 - Current
Bachelor - Project management
Midocean
Diploma of Higher Education - mechanical production
College of technology