Abdulaziz Alfeahed
Dammam,Saudi Arabia
Summary
A CPTD-certified Talent Development Leader with over 12 years of progressive experience driving enterprise learning, capability development, and organizational performance. Expert in designing and executing integrated strategies across leadership development, competency frameworks, learning governance, digital learning ecosystems, and workforce capability programs that strengthen organizational readiness. Known for elevating performance standards, enabling leadership excellence, and implementing innovative, future-ready learning and talent solutions across complex operational environments. Brings strategic vision, cross-functional influence, and a people-centered leadership approach that consistently advances organizational capability and long-term talent sustainability.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Learning & Competence Supervisor
ARO
Khobar, Saudi Arabia
01.2025 - Current
- Revitalize the Learning & Development function to align with evolving organizational priorities and workforce capability requirements.
- Develop and execute short-term and long-term learning strategies that directly support business growth and operational excellence.
- Partner with General Managers to design and implement targeted learning solutions that strengthen functional and leadership capabilities.
- Conduct comprehensive assessments of individual, team, and organizational development needs to ensure learning initiatives are aligned with business goals.
- Manage and monitor departmental budgets, ensuring optimal resource allocation, cost efficiency, and ROI of learning investments.
- Build and maintain strong partnerships with key stakeholders to support and accelerate strategic talent development initiatives.
- Track, evaluate, and report on the onboarding experience and performance progress of new hires across multiple academies.
- Provide strategic direction and leadership to HR Operations to anticipate future learning, capability, and workforce development requirements.
Talent Development Supervisor
ARO
Khobar, Saudi Arabia
01.2020 - 12.2024
- Develop and implement comprehensive learning strategies and programs that align with organizational goals and future capability needs.
- Assess individual, team, and organizational development needs to shape targeted learning and talent initiatives.
- Deploy diverse learning methodologies including formal training, coaching, on-the-job training, and digital solutions to support workforce development.
- Evaluate the impact and effectiveness of development initiatives and ensure employees maximize learning opportunities and performance outcomes.
- Partner with HR Operations Department heads to identify high-potential employees and secure nominations for critical development programs.
- Monitor training budgets and oversee vendor relationships, including contract negotiation, performance management, and cost control.
- Create and execute strategic plans to ensure the successful delivery of development programs, including the design of supporting materials, tools, and resources.
Talent Development Senior Specialist
ARO
Khobar, Saudi Arabia
01.2019 - 12.2019
- Full LMS Ownership & Administration
Led end-to-end ownership of the Learning Management System (LMS), including platform configuration, user management, governance, reporting, and continuous optimization to ensure a seamless learning experience across the organization. - eLearning Design & Content Development
Designed and developed high-quality eLearning modules using instructional design best practices, multimedia integration, and adult learning principles, significantly enhancing learner engagement and knowledge retention. - Digital Learning Ecosystem Enhancement
Built and expanded the organization’s digital learning ecosystem by integrating new tools, features, and learning technologies, ensuring scalability, efficiency, and alignment with modern learning methodologies. - Learning Analytics & Performance Reporting
Created advanced dashboards and analytics reports to track learner progress, completion rates, and training effectiveness, enabling data-driven decisions and improving the impact of digital learning initiatives. - Quality Assurance & Continuous Improvement
Implemented rigorous quality assurance processes for eLearning content, ensuring accuracy, interactivity, compliance, and alignment with organizational standards while continuously enhancing courses based on learner feedback and analytics.
Talent Development Specialist
ZAIN KSA
Khobar, Saudi Arabia
09.2014 - 12.2018
- Led the transformation of the organization’s digital learning environment by designing, deploying, and managing a full eLearning system that modernized training delivery and reduced overall training costs.
- Developed end-to-end eLearning content—including instructional design, multimedia development, and digital course production—establishing a scalable internal content creation capability.
- Delivered high-quality training programs to over 1,800 employees, covering sales, customer experience, communication skills, and service excellence, ensuring strong workforce readiness across Zain retail branches and call centers.
- Designed and facilitated leadership development programs for managers and department heads, strengthening managerial capability and driving a culture of effective leadership across the organization.
- Conducted onboarding, technical, and soft-skills training to ensure new and existing employees were fully equipped to meet performance expectations in fast-paced commercial environments.
- Collaborated closely with regional and functional leaders to identify capability gaps and develop targeted learning interventions that directly supported business performance in sales and customer service operations.
- Ensured training alignment with corporate standards and operational needs by conducting regular training needs analyses and recommending strategic learning solutions.
- Implemented learning evaluation methods to measure training effectiveness, track behavioral change, and enhance program quality based on data-driven insights.
- Provided continuous coaching and support to employees at all levels, fostering a learning culture that encouraged professional development and high performance.
- Maintained and updated the digital training library and LMS content structure, ensuring accessibility, relevance, and seamless user experience for employees across the region.
Education
Master of Business Administration -
SEU - Saudi Electronic University, Saudi Arabia
Dammam, Eastern Province /2023 - /2025
Bachelor of Business Administration -
KFU - King Faisal University, Saudi Arabia
Al Hufuf, Eastern Province /2017 - /2020
Digital Media and Information Technology - Diploma -
NAIT - North Alberta Institute Of Technology
Edmonton, Canada /2011 - /2024
Marketing - Diploma -
College of Technology
Al Hufuf, Eastern Province /2005 - /2008
Skills
- Human Resource
- Training Needs Analysis TNA
- Talent Management
- Succession Planning
- Competency Framework
- Learning Management Systems (LMS)
- Learning Platforms
- Leadership Programs
- Training Operations
- Managing Performance
- Business Acumen
Certification
- CPTD - Certified Professional in Talent Development by Association for Talent Development (ATD).
- Certified Trainer - TOT
- MTa certified
Courses
- Creative Thinking - HNI
- Leadership Development Programme - Cranfield University
- CPTD® Certification Preparation Bootcamp - Leoron
- Exam Prepration - Certified Budget Analyst - Leoron
- Exam Prepration - 36 Hours - Project Management - Binzagar
- Effective team building - Vodafone International Service
- Fundamentals of project management - Zain KSA
- Fundamentals of customer experience - Zain KSA
Languages
English
Fluent
Arabic
Native
Timeline
Learning & Competence Supervisor
ARO
01.2025 - Current
Talent Development Supervisor
ARO
01.2020 - 12.2024
Talent Development Senior Specialist
ARO
01.2019 - 12.2019
Talent Development Specialist
ZAIN KSA
09.2014 - 12.2018
Master of Business Administration -
SEU - Saudi Electronic University, Saudi Arabia
/2023 - /2025
Bachelor of Business Administration -
KFU - King Faisal University, Saudi Arabia
/2017 - /2020
Digital Media and Information Technology - Diploma -
NAIT - North Alberta Institute Of Technology
/2011 - /2024
Marketing - Diploma -
College of Technology
/2005 - /2008