Abdulaziz Alharbi
Jeddah,02
Summary
Talented Regional Director known for training employees to achieve maximum potential while generating new business opportunities. Pursuing new role where expertise in Cash Managment will be widely appreciated. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Regional Head, Cash Management Unit
Riyad Bank
01.2022 - Current
- Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives.
- Drove innovation within the region by encouraging creative problem-solving approaches among team members.
- Delivered consistent results in challenging markets, adapting strategies to meet changing conditions.
- Managed budgets responsibly while investing in long-term growth opportunities that yielded positive returns.
- Streamlined operations for increased efficiency through process improvements and staff training.
- Leveraged technology for improved operational efficiency, streamlining processes across multiple departments.
- Led cross-functional teams to achieve regional goals and improve overall business performance.
- Developed a collaborative culture, fostering teamwork and open communication throughout the region.
- Improved regional performance by implementing strategic sales initiatives and effective team management.
- Aligned regional objectives with overarching organizational goals to ensure comprehensive success across all areas of operation.
Regional Head Implementation
Riyad Bank
12.2020 - 12.2021
- Delivered consistent results in challenging markets, adapting strategies to meet changing conditions.
- Increased revenue by identifying new business opportunities and closing high-value deals.
- Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives.
- Streamlined operations for increased efficiency through process improvements and staff training.
- Implemented data-driven decision making, using analytics to identify trends and inform strategy development.
- Enhanced client satisfaction by addressing concerns promptly, resolving issues efficiently with tailored solutions.
Branch Manager
Riyad Bank
06.2016 - 12.2020
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Area Sales Manager
Riyad Bank
01.2014 - 06.2016
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
Customer Service Representative
Riyad Bank
01.2011 - 01.2014
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated closely with other departments like Marketing and Supply Chain Management in order to drive seamless operations that ultimately benefit the end-user experience.
Education
Bachelor of Science - Bachelor of International Business
King Abdulaziz University
Jeddah, Saudi Arabia06.2010
Skills
- Innovation and Creativity
- Operations Management
- Team Management
- Meetings and presentations
- Public Speaking
- Business Analysis and Reporting
- Performance Tracking and Evaluation
hobbies
Billiards
Video Game Soccer
Baloot
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Regional Head, Cash Management Unit
Riyad Bank
01.2022 - Current
Regional Head Implementation
Riyad Bank
12.2020 - 12.2021
Branch Manager
Riyad Bank
06.2016 - 12.2020
Area Sales Manager
Riyad Bank
01.2014 - 06.2016
Customer Service Representative
Riyad Bank
01.2011 - 01.2014
Bachelor of Science - Bachelor of International Business
King Abdulaziz University
Similar Profiles
Nouf AlhawasiNouf Alhawasi
Senior product specialist at Riyad BankSenior product specialist at Riyad Bank
Saleh AlyamiSaleh Alyami
Cards and Payments Product Lead at Riyad BankCards and Payments Product Lead at Riyad Bank
Rashid AlmobarakRashid Almobarak
Senior Specialist Product Owner at Riyad BankSenior Specialist Product Owner at Riyad Bank