ABDULAZIZ ALHAZMI
Jeddah,Saudi Arabia
Summary
Dynamic Operations experience in property and asset management. Proven skills in overseeing mall operations, enhancing revenue through strategic consultations, and ensuring compliance with health and safety standards. Recognised for successfully coordinating tenant relationships and driving operational efficiencies that lead to improved service delivery. Capable of elevating organizational performance and contributing to the growth goals of any company.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Commercial Operations Supervise
Adif HHR Stations Management
Jeddah, Saudi Arabia
10.2025 - Current
- Led day-to-day retail operations, overseeing security, maintenance, hygiene, and health & safety compliance.
- Coordinated tenant fit-out, handover, handback, and evacuation processes to ensure timely and compliant shop openings.
- Managed rent collection and monthly sales reporting to support revenue growth and operational decision-making.
- Ensured completion of all statutory health and safety inspections across tenant units.
- Supervised contractors and service providers, ensuring adherence to SLAs and contractual requirements.
- Acted as the primary liaison between tenants and design/architectural teams for efficient shop delivery.
- Maintained leasing plans based on actual occupancy and advised on prime retail locations.
Operations Executive (Property/Asset Management)
Cenomi- AL Salaam Mall
Jeddah, Saudi Arabia
11.2022 - 10.2025
- Assumed full responsibility for managing malls, stores, security, hygiene, maintenance, and safety protocols.
- Facilitated tenant support during shop fit, handover, and evacuation processes, ensuring seamless execution.
- Collected rent and monthly sales reports to provide strategic insights for revenue augmentation and sales optimisation, enhancing long-term investment outcomes for the company.
- Ensured health and safety inspections were conducted according to schedule across mall assets and tenant units.
- Managed contractor and supplier activities within the mall environment.
- Coordinated communications between tenants and the Design Department for effective shop delivery.
- Collaborated with the architectural department to ensure compliance with Health and Safety standards for stores, kiosks, and restaurants undergoing renovation or construction.
- Updated leasing plans based on actual occupancy while providing feedback and confirmations regarding prime locations with leasing.
- Monitored compliance of all service providers with contractual terms and conditions.
- Partnered with the Facilities Management Department to ensure seamless property and asset management operations.
Operation/Planning Specialist (OCC)
Operation Control Center-Renfe High Speed Railway
Jeddah, Saudi Arabia
04.2021 - 10.2022
- Collaborated closely with drivers and on-board staff to prepare trains prior to departures, maintaining effective communication with the OCC to resolve any issues that arose.
- Proactively managed incidents affecting passengers and services, ensuring timely resolution and minimal disruption.
- Engaged in planning, reporting, and follow-up activities to enhance operational efficiency.
- Monitored the service schedule for the day, making necessary adjustments as required.
- Prepared and analysed service reports to derive insights for operational improvement.
- Ensured punctuality of all departures and arrivals, adhering to schedules.
- Coordinated with maintenance teams and technicians in response to unforeseen events impacting train operations.
- Organised, planned, and scheduled train trips and depot operations effectively.
Hotel Manager
Albadininn Group, ALCorniche Hotel
Jeddah
09.2019 - 03.2020
- Oversaw operational functionalities to ensure the hotel ran smoothly and efficiently.
- Coordinated employee schedules, including workdays, off days, and vacations for optimal staffing.
- Strategically aligned long-term business objectives by collecting and analysing guest feedback for process enhancements.
- Managed a team of four front desk agents to facilitate effective resolution of operational issues during shifts.
- Addressed guest complaints in a professional manner, providing complimentary services in hardship cases to maintain customer satisfaction.
- Executed end-of-month audits for upper management in compliance with operational guidelines.
- Drove hotel sales growth through strategic planning, promotional activities, and discount offers.
- Compiled and reported monthly sales figures, profitability, and revenue metrics to management.
- Developed and presented budgets and forecasts to improve planning and business strategies.
- Ensured adherence to health and safety guidelines, fostering compliant working environments.
- Maintained precise records of bookings within the hotel reservation system and projected potential revenue streams.
Education
Bachelor of Arts - Economics
Laurentian University
Sudbury, Canada 09.2014 - 05.2019
High School Diploma - English
ILSC
Toronto, Canada 10.2012 - 07.2014
Skills
- Inventory control
- Employee training
- Management
- Leadership
- Strong communication
- Problem Solving
- Planning and Organizing
- Decision Making
- Strategic/Critical Thinking
- Negotiation Strategies
- Team management
Certification
- Growth & Development in Team Work and Customer Value
- Time Management
- Stress Management
- Understanding the role of human resource professional
LANGUAGES
English (Fluent)
Arabic (Native)
Timeline
Commercial Operations Supervise
Adif HHR Stations Management
10.2025 - Current
Operations Executive (Property/Asset Management)
Cenomi- AL Salaam Mall
11.2022 - 10.2025
Operation/Planning Specialist (OCC)
Operation Control Center-Renfe High Speed Railway
04.2021 - 10.2022
Hotel Manager
Albadininn Group, ALCorniche Hotel
09.2019 - 03.2020
Bachelor of Arts - Economics
Laurentian University
09.2014 - 05.2019
High School Diploma - English
ILSC
10.2012 - 07.2014