Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Hi, I’m

Abdulaziz Alqahtani

Abha,Saudi Arabia
Abdulaziz Alqahtani

Summary

Steadfast professional with comprehensive management experience and interpersonal skills. Demonstrates integrity and good work ethics in dealing with customers. Proactive [Relationship Manger]with excellent communication and problem-solving skills. Strong track record in business operations and cultivating customer relationships. Dynamic Relationship Manager holding [9] years of experience in key account management. Builds customer retention and contract renewals with comprehensive engagement strategy. Plans and budgets to hit revenue targets through large client portfolio. Results-driven Relationship Manager with exemplary leadership, time management and analytical skills. Well-versed with customer relationship management practices and computer software. Responsible professional willing to exceed expectations. Self-disciplined student seeking experience as a Relationship Manager Exudes high level of professionalism and productivity. Self-driven and motivated to go extra mile to serve and assist customers.

Overview

11
years of professional experience
3
years of post-secondary education

Work History

Aljomaih Automotive Company
Jeddah, Mecca Region

Rental Agent
02.2012 - 02.2014

Job overview

  • Showed prospective tenants around properties and provided detailed information on key features.
  • Collected, completed and processed lease applications.
  • Kept common areas clean, neat and free of debris.
  • Developed policies and procedures for effective property management.
  • Created proposals, lease offers and documents for incoming and current tenancies.
  • Formulated customer satisfaction surveys to gather feedback for improvement.
  • Retained customers with multi-channel engagement strategy.
  • Maximised revenue by using HubSpot to drive efficiencies.
  • Designed email campaigns to boost sales and conversion rates.
  • Identified at-risk clients, taking necessary action to maximise retention.
  • Conducted in-depth client visits and periodic business reviews.
  • Addressed enquiries and resolved complaints and issues.
  • Cross-sold products and services to complement decision making process.

RiyadBank
Abha, Saudia Arabia

Relationship Manager
06.2015 - 03.2023

Job overview

  • Formulated customer satisfaction surveys to gather feedback for improvement.
  • Formulated customer satisfaction surveys to gather feedback for improvement.
  • Designed email campaigns to boost sales and conversion rates.
  • Conducted in-depth client visits and periodic business reviews.
  • Managed long-term customer relationships to increase revenue.

ANB Bank
Abha, 'Asir Region

Relationship Manager
03.2023 - Current

Job overview

  • Formulated customer satisfaction surveys to gather feedback for improvement.
  • Retained customers with multi-channel engagement strategy.
  • Maximised revenue by using HubSpot to drive efficiencies.
  • Designed email campaigns to boost sales and conversion rates.
  • Advised customers on product upgrades and rollouts.

Education

Technical and Vocational Training Corporation
Abha, 'Asir Region

Bachelor of Information Systems from Computer
06.2020 - 02.2023

University Overview

King Khalid University

Diploma from Information Systems (Computers
2023

University Overview

Skills

  • Time management
  • Communication skills
  • Team work
  • Fast learning
  • Microsoft O ce
  • Problem solving
  • CRM technologies
  • Salesforce
  • Business development
  • Account acquisition
  • Savings accounts
  • Stock market understanding
  • Mutual funds and liabilities
  • Investment planning
  • Financial planning
  • Investment advice

Additional Information

Additional Information
  • Saudi

Languages

English
Advanced
Arabic
Native

Timeline

Relationship Manager
ANB Bank
03.2023 - Current
Technical and Vocational Training Corporation
Bachelor of Information Systems from Computer
06.2020 - 02.2023
Relationship Manager
RiyadBank
06.2015 - 03.2023
Rental Agent
Aljomaih Automotive Company
02.2012 - 02.2014
King Khalid University
Diploma from Information Systems (Computers
Abdulaziz Alqahtani