Abdulaziz ALRewaished
RIyadh,Riyadh Region
Summary
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Filmmaker Student, Holder of a Media Profession Certificate from GCAM
With a passion for continuous learning and growth, I have traversed various industries and roles, each contributing to my diverse skill set. From my beginnings in event organization to delving into the meticulous world of accounting and data entry, I have embraced challenges as opportunities for personal and professional development.
Fueled by my love for coffee, I embarked on a journey to master the art of brewing, immersing myself in the intricacies of coffee culture. Now, as I set my sights on my future career, I strive to make a lasting impact and establish myself as a leader in my field.
Collaborating with inspiring colleagues and guided by visionary mentors, I have cultivated a deep appreciation for teamwork and innovation. As I continue to evolve and refine my craft, I look forward to the new challenges and opportunities that lie ahead.
Overview
8
8
years of professional experience
Work history
Account Manager
DNA Studio
Riyadh JAX 15
08.2023 - Current
- Delivered a-high level of service to clients to maintain and extend relationships for future business opportunities.
- Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Built rapport with new and existing customers to boost client retention.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Analysed client feedback to highlight areas in need of improvement.
Barista
Coyard
Riyadh
01.2023 - 10.2023
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Barista
Half Million
Riyadh
04.2022 - 10.2023
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Created speciality drinks according to exact customer requests and preferences.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Team Leader
4Event
Riyadh
11.2016 - 11.2022
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached team members through new or difficult workflows.
- Delegated tasks to make best use of individuals' skills.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
Education
Bachelor - Filmmaking
Imamu
Riyadh 07.2022 -
Skills
- Team Leadership
- Business development
- Account management
- Issue resolution
- Employee management
- client management
- Sales pipeline management
- Vendor relations
- Cost reviewing
Languages
Arabic
Native
English
Advanced
Turkish
Advanced
Timeline
Account Manager
DNA Studio
08.2023 - Current
Barista
Coyard
01.2023 - 10.2023
Barista
Half Million
04.2022 - 10.2023
Team Leader
4Event
11.2016 - 11.2022
Bachelor - Filmmaking
Imamu
07.2022 -