Dynamic professional with background in business management, human resources and finance. Accomplished in managing conflict resolutions to maintain employee morale. Aspiring to strengthen staff and organisation performance.
Overview
3
years of professional experience
Work history
Dear Alkhleaj Carpentry Workshop
Khobar
Employee Relations Officer
10.2021 - Current
Job overview
Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
Managed performance appraisal systems and policies.
Oversaw recruitment process and onboarded [Number]+ new staff.
Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
Sard Factory For Metal Industries
Khobar
Materials Officer
10.2020 - 08.2021
Job overview
Built productive relationships with stakeholders, communicated updates and sought mutually beneficial outcomes.
Created tender evaluation criteria for assessing and selecting suppliers.
Sourced and verified quotations from suppliers before initiating purchase processes.
Reviewed proposals and submitted reports to procurement heads for selection.
Communicated outcomes of tendering processes to tenderers using official channels.
Dear Alkhleaj Decoration Est.
Khobar
Sales Man
11.2019 - 01.2021
Job overview
Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
Marketed promotions, events and new product launches effectively, growing customer bases and revenue opportunities.
Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
Dear Alkhleaj Trading company
Khobar
Sales Representative
12.2019 - 04.2020
Job overview
Developed new business by networking with valuable customers.
Utilised various sales techniques to develop relationships with customers and drive sales.
Maximised business potential by providing excellent customer service and ensuring [Number]% client retention.
Increased revenue by acquiring new customers and determining needs to offer relevant products.
Helped resolve client problems quickly with superior customer service.
Prepared sales contracts and oversaw signing of both parties.
Resolved customer concerns promptly to maintain satisfaction.
Collected and processed payments.
Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.