Abdulaziz Alsaeed
Riyadh,Saudi Arabia
Summary
Attentive individual with main objective to gain work experience in quality assurance industry. Level-headed and strong attention to detail. Thrives independently or team setting.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Monitoring and QA Specialist
Zakat, and Tax and Customs Authority
Riyadh , Saudi Arabia
2025.01 - Current
- Performed advanced data analysis on large datasets to identify trends, patterns, and operational bottlenecks, enabling data-driven decision-making.
- Built and optimized structured databases and data models to improve data accuracy, accessibility, and reporting efficiency.
- Developed actionable insights by comparing system data with real-world operations, ensuring data reliability and business alignment.
- Utilized quantitative and mathematical analysis to evaluate business performance and recommend solutions to improve productivity.
- Designed and executed detailed test plans, using data-driven validation techniques to enhance product quality and performance.
- Applied best practices in data governance and documentation management, reducing data inconsistencies and improving reporting quality.
- Translated complex data findings into clear reports and insights for management to support strategic decision-making.
- Ensured data integrity and compliance with operational and safety standards across all testing and analysis activities.
Quality Assurance Officer
Tawuniya Insurance Company
Riyadh, Saudi Arabia
2019.05 - Current
- Conducted in-depth evaluations to identify performance gaps and root causes of issues, implementing corrective actions to improve operational efficiency.
- Monitored operational activities and supporting systems to ensure full compliance with regulatory and organizational standards.
- Provided technical support and mentorship to team members, enhancing team performance and promoting knowledge sharing.
- Assessed damage and performance issues in advanced equipment, implementing preventive measures to minimize recurrence and downtime.
- Developed and maintained KPI reports to track performance, identify trends, and support management decision-making.
- Produced detailed evaluation and performance reports, highlighting key insights and areas for improvement.
- Performed data-driven analysis to identify operational challenges and designed actionable plans to enhance performance and productivity.
Human Resources Executive
Sada Business Center
Riyadh, Saudi Arabia
2017.02 - 2019.04
- Planned, organized and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
- Recruited, hired and trained new employees to optimist profitability.
- Developed bonus and incentive programmers to drive employee performance.
- Managed performance appraisal systems and policies.
- Served as senior point of contact for Employee Relations matters.
- Created professional templates for offer letters and employment contracts.
Sales Officer
Leejam Company
Riyadh, Saudi Arabia
2015.06 - 2016.05
- Reviewed and improved sales performance, routinely meeting or exceeding targets.
- Tracked sales and order information, navigating internal computer system.
- Communicate with costumers and give them Ideas about fitness facilities.
- Preparing offers for customers.
Education
Bachelor of Business Administration - Marketing
Dar Aluloom University
Riyadh, Saudi Arabia2017-06
Diploma - Customer Experience
The CX Academy
Britain 2024.01 - 2025.07
Skills
- Data Analysis
- Data Modeling
- Power BI
- DAX
- Excel
- Data Validation
- Process Improvement
- KPI Analysis
- Reporting & Dashboards
- Technical analysis
- Data collection and analysis
- Customer service
- Staff training
- Process improvements
- Business analysis
- Problem solving & Decision making
- Flexibility and quick adaptation
- Team Leadership
- Analytical
- Compliance understanding
- Data gathering and review
- Compliance monitoring
- Programmed testing software
Certification
- Certified Power BI Professional, Virginia Institute of Finance & Management - August 2023
- Certified Anti - Money laundering, Bahrain Institute of Banking and Finance(BIBF) - July 2023
- Certified Personal Effectiveness Customer Centricity, Stress Management and Embracing Change, LEOVRON Institute - March 30-31, 2022
- Certified Advanced Data Analysis & Dashboard Reporting using Excel, LEORON Institute - November 29- December 2. 2022
- Certified Anti - Money Laundering and Terrorist Financing, Al Jonah Business Training Center - January 2020
Timeline
Monitoring and QA Specialist
Zakat, and Tax and Customs Authority
2025.01 - Current
Diploma - Customer Experience
The CX Academy
2024.01 - 2025.07
Quality Assurance Officer
Tawuniya Insurance Company
2019.05 - Current
Human Resources Executive
Sada Business Center
2017.02 - 2019.04
Sales Officer
Leejam Company
2015.06 - 2016.05
Bachelor of Business Administration - Marketing
Dar Aluloom University