Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Custom
Timeline
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ABDULAZIZ ALSHEHRI

Riyadh

Summary

Experienced operations manager in the hospitality and F&B industry, specializing in event management. Proven track record of success in developing and optimize operational efficiency. Skilled in managing large teams, coordinating events of all sizes, and maintaining high standards of service quality. Experienced in leading cross-functional teams and implementing new procedures. Dedicated to creating a positive work environment and providing outstanding customer service.

Overview

7
7
years of professional experience
2021
2021
years of post-secondary education

Work History

Operations manager

ORO Coffee Roasters
Riyadh, Riyadh Region
05.2023 - Current
  • Created a collaborative work environment for positive team dynamics.
  • Improved operational efficiency by streamlining processes and implementing strategic plans.
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Coordinated promotional campaigns to boost brand visibility.
  • Negotiated lucrative contracts to secure long-term client commitment.

Showroom Manager

Sulalat
Riyadh
12.2021 - 04.2023
  • Led staff through two shifts and organized work schedule to ensure excellent operation flow and communicated employee's requests and leaves to the management.
  • Ensured high-quality standards and coordinated with the team and management to improve customer journey to meet the expectation.
  • Managed and improved procurement procedures for the showroom and café to maintain sufficient inventory.

Marketing And Event Management

sulalat
Riyadh
12.2021 - 04.2023
  • Maximized media coverage through tactical planning and communications.
  • Managed different expo participation from booth design to operation and coordinated with the expo team and internal teams. Coffee & Choco Expo Riyadh, Jeddah, and Dammam.
  • Executed different events by IMPLEMENTING the marketing department guidelines and facilitating the details and operation of the event (National Days, Coffee Championships, Holidays, Internal Celebrations).

Assistant Showroom Manager

Sulalat
Riyadh
12.2020 - 12.2021
  • Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring.
  • Train new employees in coffee-making techniques, including grinding, steaming, and latte art.

Cooperative Training

Seera At Almosafer
Riyadh
01.2021 - 04.2021
  • Utilized Global Distribution Systems to conduct booking transactions.

Barista

Sulalat
Riyadh
03.2020 - 12.2020
  • Brewing coffee professionally.

Head Barista

Heritier Cafe
Riyadh
02.2018 - 11.2019
  • Controlled strict First in First Out (FIFO) inventory practices to ensure the team labeled, priced, and dated stock accurately and minimized food waste.

Education

Bachelor's degree - Tourism and hospitality

King Saud University

Skills

  • Logistical planning
  • Relationship management
  • Visual merchandising standards
  • Organizing Meetings
  • Proficiency in Microsoft Office
  • Presenter
  • Event planning
  • Logical reasoning

Languages

Arabic
English

Personal Information

Nationality: Saudi Arabian

Custom

Available upon request.

Timeline

Operations manager

ORO Coffee Roasters
05.2023 - Current

Showroom Manager

Sulalat
12.2021 - 04.2023

Marketing And Event Management

sulalat
12.2021 - 04.2023

Cooperative Training

Seera At Almosafer
01.2021 - 04.2021

Assistant Showroom Manager

Sulalat
12.2020 - 12.2021

Barista

Sulalat
03.2020 - 12.2020

Head Barista

Heritier Cafe
02.2018 - 11.2019

Bachelor's degree - Tourism and hospitality

King Saud University

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ABDULAZIZ ALSHEHRI