abdulaziz altayyar
makkah,an nawwariyah
Summary
- Motivated reservations professional with extensive experience in hospitality services. Managed bookings across various systems with accuracy.
- Work with a high spirit in addition to the speed of learning and I also like to expand the work
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Ticket Sales Agent
alfares international travel & tourism company
Jeddah, Mecca Region
2019.01 - 2021.03
- Inform customers of date, time, pricing and cancellation changes, ensuring mutually beneficial resolutions were quickly sought.
- Processed ticket bookings using [Type] system, entering information with precision for accurate ticket despatch.
- Improved monthly sales by [Number]% through effective promotion of add-on sales, consistently achieving to personal KPIs.
- Issued tickets to and collected payment from [Number] customers daily.
- Issued required documentation such as tickets, maps and itineraries as well as promotional materials.
Data Entry Operator
palace fitness association for umrah service
Makkah, Mecca Region
2017.08 - 2018.04
- Compiled and analysed data using Microsoft Excel and Access.
- Oversaw organisation, filing and retrieval of [Number]+ customer records.
- Verified documents and associated records to catch and resolve discrepancies.
- Supported executive leadership and office staff in managing operational workflow.
Data Entry Operator
al manarat architectural establishment
Makkah, Mecca Region
2016.11 - 2017.06
- Compiled and analysed data using Microsoft Excel and Access.
- Oversaw organisation, filing and retrieval of [Number]+ customer records.
- Verified documents and associated records to catch and resolve discrepancies.
- Replenished office supplies, assisted in payroll, performed record-keeping and tracked time cards for office employees.
Call Taker
manazel al-ain grand hotel company
Makkah, Mecca Region
2015.09 - 2016.01
- Logged call details and customer information in secure systems, improving data collection measures.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
- Used strategic promotional strategies to retain customers considering service cancellations.
Education
Bachelor of social Science - social work
umm al-Qura
Makkah, Mecca Region 2014.10 - 2018.07
Skills
- Call centre operations
- Data entry
- ability to build good relationships with othoers
- Proficiency in all office programs
- Good work and perseverance
- fast learning
Languages
Arabic
Advanced
English
Intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Ticket Sales Agent
alfares international travel & tourism company
2019.01 - 2021.03
Data Entry Operator
palace fitness association for umrah service
2017.08 - 2018.04
Data Entry Operator
al manarat architectural establishment
2016.11 - 2017.06
Call Taker
manazel al-ain grand hotel company
2015.09 - 2016.01
Bachelor of social Science - social work
umm al-Qura
2014.10 - 2018.07