abdulaziz altayyar
makkah,an nawwariyah
Summary
- Motivated reservations professional with extensive experience in hospitality services. Managed bookings across various systems with accuracy.
- Work with a high spirit in addition to the speed of learning and I also like to expand the work
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Ticket Sales Agent
alfares international travel & tourism company
Jeddah, Mecca Region
01.2019 - 03.2021
- Inform customers of date, time, pricing and cancellation changes, ensuring mutually beneficial resolutions were quickly sought.
- Processed ticket bookings using [Type] system, entering information with precision for accurate ticket despatch.
- Improved monthly sales by [Number]% through effective promotion of add-on sales, consistently achieving to personal KPIs.
- Issued tickets to and collected payment from [Number] customers daily.
- Issued required documentation such as tickets, maps and itineraries as well as promotional materials.
Data Entry Operator
palace fitness association for umrah service
Makkah, Mecca Region
08.2017 - 04.2018
- Compiled and analysed data using Microsoft Excel and Access.
- Oversaw organisation, filing and retrieval of [Number]+ customer records.
- Verified documents and associated records to catch and resolve discrepancies.
- Supported executive leadership and office staff in managing operational workflow.
Data Entry Operator
al manarat architectural establishment
Makkah, Mecca Region
11.2016 - 06.2017
- Compiled and analysed data using Microsoft Excel and Access.
- Oversaw organisation, filing and retrieval of [Number]+ customer records.
- Verified documents and associated records to catch and resolve discrepancies.
- Replenished office supplies, assisted in payroll, performed record-keeping and tracked time cards for office employees.
Call Taker
manazel al-ain grand hotel company
Makkah, Mecca Region
09.2015 - 01.2016
- Logged call details and customer information in secure systems, improving data collection measures.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
- Used strategic promotional strategies to retain customers considering service cancellations.
Education
Bachelor of social Science - social work
umm al-Qura
Makkah, Mecca Region 10.2014 - 07.2018
Skills
- Call centre operations
- Data entry
- ability to build good relationships with othoers
- Proficiency in all office programs
- Good work and perseverance
- fast learning
Languages
Arabic
Advanced
English
Intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Ticket Sales Agent
alfares international travel & tourism company
01.2019 - 03.2021
Data Entry Operator
palace fitness association for umrah service
08.2017 - 04.2018
Data Entry Operator
al manarat architectural establishment
11.2016 - 06.2017
Call Taker
manazel al-ain grand hotel company
09.2015 - 01.2016
Bachelor of social Science - social work
umm al-Qura
10.2014 - 07.2018
Similar Profiles
Mohamed NassifMohamed Nassif
Customer Service (Social Media & Off Queue) at Almosafer International Travel and Tourism CompanyCustomer Service (Social Media & Off Queue) at Almosafer International Travel and Tourism Company
Hany HegabHany Hegab
Operations manager at Zover international travel and tourismOperations manager at Zover international travel and tourism
Abdul RaufAbdul Rauf
Accountant Officer at Iman International Travel And TourismAccountant Officer at Iman International Travel And Tourism
Yosef Mohammed AqqadYosef Mohammed Aqqad
GIS Engineer at Omraniyoun Engineering Consulting CompanyGIS Engineer at Omraniyoun Engineering Consulting Company
Atef NaitahAtef Naitah
ICU Resident at Ministry of HealthICU Resident at Ministry of Health