Summary
Overview
Work History
Education
Skills
Timeline
Generic
Abdulaziz Beyari

Abdulaziz Beyari

Saudi Arabia,Saudi Arabia

Summary

Experienced IT professional with focus on troubleshooting and network management. Capable of resolving technical issues swiftly, ensuring minimal downtime. Specialises in hardware and software installation, system upgrades, and user support.

Ambitious student offers superior communication and problem-solving skills. Possesses strong knowledge of IT support and helpdesk processes. Eager to apply academic foundation to real-world practices.

Driven professional with strong aptitude for problem-solving, seeking role as IT Technician. Proficient in troubleshooting hardware issues and providing software support, combined with excellent communication skills. Ready to deliver robust IT solutions that enhance operational efficiency and user satisfaction.

Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Teacher

National Guard
جدة
02.2020 - 01.2025
  • Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
  • Assigned homework assignments and special projects for students to demonstrate knowledge of subject material.
  • Administered assessments to determine each student's specific educational and social needs.
  • Tracked student attendance and performance, intervening early in concerning issues.
  • Employed variety of mediums to convey learning concepts.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Used illustrative activities to help students explore concepts.
  • Implemented proven methods to overcome common barriers to learning.
  • Updated course materials, content and delivery.
  • Generated Key Performance Indicator reporting to drive better performance.
  • Created and maintained displays and signs.
  • Conducted testing to diagnose system faults.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Replenished stock and processed deliveries to maximise product availability.
  • Handled chemicals and waste in line with COSHH regulations.
  • Increased customer satisfaction by resolving issues.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Used Microsoft Word and other software tools to create documents and clear communications.

IT system administrator

National guard
جدة
01.2019 - 01.2025
  • Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
  • Created comprehensive disaster recovery plans to minimise downtime during critical incidents.
  • Monitored server performance regularly to prevent potential issues from escalating into major problems.
  • Led training sessions for team proficiency in system management and troubleshooting.
  • Organised regular systems testing and maintenance to minimise breakdowns and help-desk queries.
  • Monitored and intercepted electronic data transfers, preventing data theft and malware spread.
  • Worked with vendors to evaluate and integrate new hardware and software solutions.
  • Investigated problems with hardware and software to trace faults.
  • Managed vendor relationships for procurement of hardware and software products ensuring cost-effective purchases.
  • Boosted network security with implementation of updated firewall and antivirus software.
  • Managed system upgrades and migrations, achieving seamless transitions and minimal disruptions.
  • Implemented virtualisation technology to optimise resource utilisation whilst reducing operational cost.
  • Requisitioned hardware and software to meet changing organisational needs.
  • Ensured smooth operation of IT systems by performing regular maintenance and troubleshooting.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies to quickly resolve issues.
  • Prepared IT reports for management review detailing system usage statistics and recommended improvements.
  • Established and maintained documentation for system configurations for accuracy and accessibility.
  • Optimised system security and performance with proactive changes.
  • Managed cloud and on-premise resource allocations, minimising wastage.
  • Assisted in designing and setting up organisational network infrastructure for seamless connectivity.
  • Researched new networking management techniques and technologies and recommended optimal updates.
  • Communicated effectively with stakeholders, offering technical guidance and support for implementations.
  • Maintained inventory control for all IT assets preventing loss or theft.
  • Collaborated on IT projects with cross-functional teams, delivering innovative solutions.
  • Identified and mitigated potential risks within IT infrastructure through proactive security measures.
  • Managed data backup processes, ensuring business continuity in the case of system failure.
  • Maintained high availability of infrastructure through enterprise-wide planning, testing, implementation and support.
  • Worked closely with security team to establish and enforce security policies for identity and access controls.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Received and processed stock using inventory management system.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Handled chemicals and waste in line with COSHH regulations.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Implemented software and hardware upgrades to boost system speed.
  • Administered company email accounts – added or removed users as necessary – maintaining high-levels of communication flow.
  • Conducted audits of software licences to ensure compliance with industry regulations.
  • Developed recommendations for overhauling and updating systems to better meet new demands.
  • Monitored network performance to identify problems and target solutions in advance of major incidents.
  • Supported team by demonstrating respect and willingness to help.
  • Created and maintained displays and signs.
  • Leveraged strategic networking to create new business opportunities.
  • Reviewed customer history to recommend appropriate products and services.
  • Processed invoices and payment runs with complete accuracy.
  • Handled high volume calls to address customer inquiries and concerns.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Successfully delivered on tasks within tight deadlines.
  • Delivered tailored assistance to customers with disabilities.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Conducted research and gathered information from multiple sources to present clear results.
  • Analysed reporting to reconcile transactions, accounts and ledgers.
  • Conducted testing to diagnose system faults.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Operated machinery to achieve targets while following regulations.
  • Led server maintenance activities for company systems to keep critical functions operational.
  • Researched and adopted new technologies to enhance system capabilities and efficiency.
  • Controlled access to computer network, setting up accounts and access levels.
  • Configured, tested and maintained network equipment.
  • Developed standard operating procedures for system administration tasks, improving efficiency.
  • Engaged in development and enhancement of IAM solutions, leveraging strong technical foundations.
  • Streamlined helpdesk operations by implementing a ticketing system for efficient issue tracking.
  • Tested installations and updates on test servers before deployment to live environments.
  • Backed up data daily to prevent undue information loss and coordinated disaster recovery plans.
  • Audited systems to identify deficiencies and optimise operational speeds.
  • Showcased strong analytical and problem-solving skills, addressing complex technical issues efficiently.
  • Established and improved IT governance processes to keep pace with changing demands.
  • Documented all actions taken during problem resolution process leading to a knowledge-base creation which facilitated quicker issue diagnosis and resolution in future cases.
  • Evaluated new technology options and recommended appropriate upgrades to meet business needs.
  • Followed recommended update schedule for applications to keep software secure and functional.
  • Fielded inquiries from team members with access problems, hardware issues and security concerns.
  • Trained end-users on safe computing practices, reducing instances of security breaches.
  • Provided round-the-clock technical support to staff, enhancing user experience and productivity.
  • Managed Linux-based systems to achieve optimal performance and reliability for critical business operations.

Education

Diploma - IT System Support

International Technical College
Jeddah, Mecca Region
01.2016 - 02.2018

Associate's degree - IT Technical Support

Colleges of Excellence
Jeddah, Mecca Region
01.2016 - 03.2017

Foundation degree - Language Assessment

Cambridge English Language Assessment
Jeddah, Mecca Region
01.2017

Foundation degree - CIT

Cambridge CIT
Jeddah, Mecca Region
01.2017

Some College (No Degree) - Language Assessment

LASC American Lunges
USA
12.2012

Skills

  • Teaching a-level students
  • Test proctoring
  • Positive attitude
  • Outstanding social skills
  • Fundraising
  • Interpersonal skills
  • Progress monitoring

Timeline

Teacher

National Guard
02.2020 - 01.2025

IT system administrator

National guard
01.2019 - 01.2025

Diploma - IT System Support

International Technical College
01.2016 - 02.2018

Associate's degree - IT Technical Support

Colleges of Excellence
01.2016 - 03.2017

Foundation degree - Language Assessment

Cambridge English Language Assessment

Foundation degree - CIT

Cambridge CIT

Some College (No Degree) - Language Assessment

LASC American Lunges
Abdulaziz Beyari