Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Abdulaziz Binsuwidan

Riyadh

Summary

Highly skilled and results-driven Networking IT professional with a solid background in designing, implementing, and managing robust network infrastructures. Possessing a deep understanding of network protocols, routing, switching, and security principles, I am committed to optimizing network performance, ensuring data integrity, and enhancing overall system efficiency.

Work History

Saudi electricity comapny

Technical Support Specialists
Riyadh , Saudi Arabia
01.2024 - Current
  • Investigated and diagnosed customer's technical and product queries.
  • Provided testing and systems administration support as required by multi-disciplinary teams.
  • Combined technical expertise and strong interpersonal skills to diagnose and resolve issues remotely.
  • Troubleshot operating systems, hardware and software problems to identify root causes.
  • Employed speedy diagnosis techniques across software issues, achieving outstanding First Time Resolution rates.

Education

Higher National Diploma - Computer networking technology

Technical College of Communications and Informatio
2022/2024
08.2022

Advanced Excel Course
Idrak

Basics in Cybersecurity
IDrak

Protecting Systems From Hacking
Idrak

Cyber ​​security
IDrak

Skills

  • Problem solving strength
  • Network development
  • Strategy development
  • Scheduling understanding
  • Flexible schedule
  • Business development
  • Time management
  • Teams work
  • Target-driven
  • Interpersonal communication skills
  • Client acquisition strategies
  • Customer rapport

Accomplishments

For my graduation project, I focused on expanding the Networking IT infrastructure of houses by utilizing routers to enhance connectivity and network capabilities.

Timeline

Saudi electricity comapny

Technical Support Specialists
01.2024 - Current

Higher National Diploma - Computer networking technology

Technical College of Communications and Informatio

Advanced Excel Course

Basics in Cybersecurity

Protecting Systems From Hacking

Cyber ​​security
Abdulaziz Binsuwidan